Central Laboratory Support Services Co-Ordinator 1

Merthyr Tydfil, United Kingdom
14 Sep 2022
28 Sep 2022
R & D , Laboratory
Full Time
Experienced (non-manager)

Simbec-Orion is a responsive and agile full-service CRO, with wide therapeutic experience and specialist expertise in clinical pharmacology, oncology and rare diseases. Perfectly structured, we provide full-service clinical development solutions for small and mid-size drug developers - headed up by a centralised leadership team.

With a focus on tailormade and scalable solutions, we’ll adapt our delivery style, communications and operations to suit the demands of the project, helping clients achieve their clinical and commercial objectives. Because our goal is the same as theirs; to improve patients’ lives.


We are looking for a Central Laboratory Support Services Co-Ordinator 1 to join our Laboratory Services team where you will provide an efficient supplies and logistics service, for both external clients and internal departments. You will manage dispatch of laboratory supplies to investigator sites and internally as required, whilst maintaining the log of supplies expiries and organising dispatch of replacements as required. You will arrange shipments of samples, equipment and/or documentation and ensuring full traceability throughout transit, liaising directly with investigator sites and the Simbec-Orion project management team.


  • Design and prepare laboratory supplies for use at investigator centres in compliance with clinical study protocols.
  • Globally, dispatch studies specific consumables and maintain supply levels at investigator centres for a range of clinical trials.
  • Monitor supplies expiries and ensure that the expiry dates of consumables at investigator centres are logged effectively.
  • Assist in the design of clinical trial logistics strategy and documentation.
  • Organise study sample shipments from investigator sites to, and between, laboratories ensuring traceability of all shipments.
  • Arrange internal and referral shipments for Simbec-Orion Laboratory Services and supplies shipments to investigator sites.
  • Prepare customs documentation and shipment clearance for shipments as required.
  • Monitor the Customer Service mailbox as the first point of contact for shipment and supplies requests.
  • Stock management and purchase order generation for laboratory supplies.


  • Previous experience in of working within a busy environment .
  • 5 GCSE’s including Maths, English and Science or equivalent.
  • Previous customer service/administration experience.

  • A levels within a Science or IT related field or equivalent
  • Previous experience with shipping and customs procedures and documentation
  • Previous experience with laboratory and clinical consumable supplies.


Simbec-Orion is growing fast. To keep up with demand, we’re looking for the best people, from all areas of clinical development, to join our team.

We’re dedicated to bringing the latest advances in science to market. Exposure to truly innovative new drugs in patient populations with serious unmet medical needs is what drives our company - and your reason to be a part of it.

With experts from all disciplines under the same roof, you’ll work alongside some of the industry’s best. So if you’d like to further your career within challenging therapeutic areas in rare disease, oncology, or at our clinical pharmacology site, or laboratory services. We’re waiting to hear from you.