Inside Sales Manager I

Expiring today

Munich, Germany
17 Sep 2019
17 Oct 2019
Full Time
Contract Type
Experience Level
Experienced (non-manager)
COVANCE is a leading global drug development services company and we provide support to the Pharmaceutical and Biotechnology industries.

The Inside Sales team works directly with the Field sales team to identify and engage with prospective clients, and help manage them through the initial phases of the sales process. Along with this, inside sales is the main point of contact for many of our Consultant relationships, acting as the central point of contact from beginning to end of sales engagements.

We are currently recruiting for an Inside Sales Manager I to join our Global crop protection and chemicalteam. This would be a field based positionin any European country.

Duties -

\u2022 Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan.

\u2022 Handles inbound client calls, qualifies leads and if appropriate grows client relationships at the appropriate levels.

\u2022 Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention.

\u2022 Effectively transfers accounts and client information to Business Development Directors.

\u2022 Manages annual expense budget and submits expense reports for reimbursement on approval timelines.

\u2022 Expands client requests upselling for business unit when possible.

\u2022 Provides weekly sales activity report to management.

\u2022 Develops client call cycle to achieve objectives and sales plan

\u2022 Provides general intelligence on key competitors.

\u2022 Sells the business unit\u2019s capabilities leveraging differentiation framework

\u2022 Recognizes and communicates sales opportunities for other business units.

\u2022 Establishes and manages customer expectations.

\u2022 Collaborates with companywide resources to achieve superior customer satisfaction.

\u2022 Organizes and hosts client visits if required.

\u2022 Uses SFDC to manage internal communication and document territory and client information as required for the business unit.

\u2022 Responsible for Opportunity Management and accurate pipeline forecasting.

\u2022 Maintains frequent email and phone contact with clients to grow and expand business relationships.

\u2022 Leverages Marketing, SMEs and Operations Staff to support client discussions and heighten clients\u2019 awareness of BU services.

\u2022 Evaluates quotations and provides input to ensure client and company requirements are met.

\u2022 Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention.

\u2022 Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Covance services, web conferences, industry meetings, SME news, etc.

\u2022 Establishes, nurtures and grows client relationships at the appropriate levels

Bachelor\u2019s degree in life science or business field

Fluent in English and a second European language


2-4 years experience working within a CRO conducting a sales or operations discipline

1-3 years experience within sales.

Italy, Milan
Spain, Barcelona
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United Kingdom, Maidenhead
United Kingdom, London
Switzerland, Geneva
Austria, Vienna

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