HR Shared Services Specialist

HR Shared Services Specialist

We are a research-based biopharmaceutical company founded in 1987. Together we deliver life-saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our scientific focus has resulted in marketed products that are benefiting hundreds of thousands of people, a pipeline of late-stage drug candidates, and unmatched patient access programs to ensure medications are available to those who could otherwise not afford them. By joining us, you will further our mission to address unmet medical needs and improve life by advancing the care of patients with life-threatening diseases.

The Position

We have an exciting opportunity for an HR Shared Services Specialist to be based in Stockley Park, Uxbridge. This position will be responsible for providing HR support to employees, managers and stakeholders within the HR function.

Key objectives

• Serve as a first point of contact for employees, managers and HR Business Partners, providing high quality HR advice and guidance with a focus on excellent customer service on a wide range of HR activities and processes
• Responsible for creating new starter offer documentation and all HR associated onboarding activities
• Deliver new hire inductions
• Prepare monthly payroll and follow up on payroll queries
• Manage core HR processes including on-boarding, off-boarding and transfers
• Manage employee files and related documentation in HR system
• Provide subject matter expertise in HR processes, policies and tools

• Provide ad-hoc support for a range of processes including onboarding, off boarding, benefits, absence tracking, and payroll
• Ensure compliance with appropriate data protection legislation at all times

• Utilize HRSM technology to track and manage inquiries
• Liaise with internal departments and third-party service providers as necessary
• Contribute to wider projects and initiatives within the HR shared Services team
• Participate in the on-going evolution of the Shared Services organization in terms of values, operations and service delivery
  

Essential skills and experience

• Must have an interest and understanding of general HR policies and procedures
• Will have a strong customer service orientation while maintaining a high level of integrity and confidentiality
• Must possess solid verbal, written, interpersonal and telephone communication skills
• Must be able to identify critical situations and take action to escalate where necessary
• Must demonstrate the ability to work in a team
• Must be able to multitask yet remain detailed-oriented with sound time management skills
• Must possess strong Microsoft PowerPoint, Excel, Word, and Outlook skills
• Must be able to perform role under minimal supervision

• Experience with Workday, Service Now or similar HR systems is desirable