CRM Training Coordinator

UP to £210 a day

Fixed Term Contract, Brentford

Our client a leading global pharmaceutical client is looking for a CRM Training Coordinator for a fixed term contract to start asap.

The Training Coordinator will be responsible for the delivery of a robust training programme for all Aurora system users.
This role will work closely with business stakeholders and the Change Lead.

Duties to include;
Work closely with business stakeholders and Aurora Change Lead to develop a Training Needs Analysis across all system user groups -
Author the Training Plan, in collaboration with business stakeholders
Author training curriculum which addresses the needs of all Aurora system user groups - Gain approval from business stakeholders for curriculum
Develop training content (e.g. videos, user guides, slide presentations and other job aids)
Work with business stakeholders and system implementation teams to understand business processes
Make use of test environment to capture screenshots or record simulations, taking care not to use personal data
Work closely with business stakeholders to plan the format to be used for each element of the training content
Ensure content is accurate and appropriate to format and audience
Gain approval from business stakeholders for content in a timely manner Coordinate with business stakeholders on any training content translations required
Work closely with business stakeholders, Change Lead, and Programme Manager to coordinate effective train the trainer activities

You will need;
Aurora Programme Manager Skills
Familiar with Consumer Relations business processes
Excellent skills in training technologies appropriate to the formats required for Aurora content (e.g. videos, user guides, slide presentations and other job aids) Personal Characteristics - Tenacious - Used to working in virtual teams - Highly organised and methodical - Excellent written and verbal communication skills

If you are interested and feel you have relevant experience then please contact us for a confidential discussion on 01707 247259 or apply today.

Gi Group Pharmaceuticals provides a tailored Account Managed Service and dedicated Pharmaceutical recruitment team and partners with many different Pharmaceutical and Biotechnology clients throughout the globe and the United Kingdom.

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