Systems Implementation Leader

Hobson Prior are currently recruiting for a Systems Implementation Leader for a permanent position based in Hertfordshire. You will join a top pharmaceutical organisation who focus on finding better ways to prevent, diagnose and treat diseases by researching and developing pioneering medicines.

Job Responsibilities:

• Accountable to, and partners with the SMT and relevant 3rd parties to lead, direct, and efficiently deliver clinical systems and innovative solutions, in support of clinical trials.
• Represents as first point of contact for triaging all SMT support and service requests for each clinical study.
• Manages the end-to-end lifecycle of applicable clinical systems needed for a given study, including requirements gathering and reviewing, testing, deployment, maintenance, and closeout.
• Understands business context and SMT goals to effectively partner with and continually assesses the needs of the SMT, to proactively translate business needs into system and process improvements.
• Expert in all SPE support and service catalogue, so as to enable rapid and focused decision-making or issue resolution. Mastery of PDG’s clinical trial end-to-end processes & services, so as to enable proactive consultation on complex and/or novel clinical trial design and execution.
• Recognises process inefficiencies and compliance gaps, participates in process improvement initiatives and drives process implementation in support of SMTs.
• Ensures prompt resolution of system issues, and provides timely and accurate responses to customers, as defined in service level agreements. Understands and proficient in PDG system landscape and applicable integrations.
• Track and analyse key systems performance indicators and contribute to analysis to identify root causes for defects, to recommend process and/or system improvements.

Key Skills:

• Ability to successfully lead teams or change initiatives through implementation with little or no oversight.
• Capability to see and anticipate the interrelationship of systems and procedures within a project and understand their interdependencies – Systems thinking.

Requirements:

• Bachelor’s degree with relevant certifications in project management (e.g., PMP) preferred combined with experience in Biotech/Pharmaceutical industry, with relevant experience in systems and processes, and clinical operations or equivalent.
• Knowledgeable with Clinical Operations and Information Systems and processes such as IxRS, eCOA, CTMS, eTMF, Risk Based Monitoring, EDC and Clinical Supply Systems.
• Understand the processes and principles of program and customer relationship management, and business analysis.
• Experience managing third party vendors in delivering quality service as expected.
• Up-to-date knowledge of clinical operations processes and information systems.
• Understanding of internal/external system landscape.

Apply now:

If you are interested in learning more or applying to this exciting opportunity, please complete the form below and attach a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist, please request a call back at the top of this page.

Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.