Business Process Expert Quality Control

Dublin, Ireland
20 Jul 2019
19 Aug 2019
Full Time
Contract Type
Experience Level
Experienced (non-manager)
1 billion! This is the number of patients that Novartis products reach each year. In order to supply these products, TechOps and Quality IT support the labs with digital solutions to make this happen. With endless future opportunities in the Digital QC Labs space, we are well positioned to build products that improve lives.

You will analyze and refine requirements for delivering the necessary technology service to business Engagement with business and IT partners at global level and in the Novartis laboratories to drive the digital transformation journey through the deployment of state-of-the art systems, e.g. Laboratory Information Management Systems (LIMS), Chromatography Data Systems (CDS), Electronic Laboratory Notebooks (ELN), Scientific Data Management Systems (SDMS) and Laboratory Lab Planning (Scheduling, Forecasting and Planning) solutions.

Your responsibilities:
Your responsibilities include, but are not limited to:
• Develop project rationale and perform scoping assessments to determine feasibility of projects
• Highlight/identify gaps in existing functionality and review requirements with stakeholders
• Develop a comprehensive requirement specifications that will determine the estimate of cost, time and resources to deploy solutions
• Liaise with the service development team to suggest a high level functional solution
• Develop project estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc.)
• Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services
• Ensure the overall user experience is taken into account when designing and deploying new solutions and services
• Ensure consistency and traceability between user requirements, functional specifications and testing & validation. Support validation and testing (OQ, PQ, UAT...)
• Ensure implemented solutions are according to specifications and fit for purpose.
• Support super user training
• Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security)
• Keep abreast with industry best practices in leveraging technologies for the business and with regulatory environments / requirements if applicable.
• Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope
• Scope & plan projects, incl. Financial / Budget estimations and presentations to approval boards
• Expected to work with or supervise externals
• Visualize user journeys through the use of state-of-the-art wire framing software
• Contribute to an "Agile" way of working, e.g. through Daily Scrums

Minimum requirements

What you'll bring to the role:
• University degree in Informatics, Computer Sciences, business, Natural Sciences or related.
• Project Management experience is a plus.
• Pharma, GMP, QC IT solutions expertise
• Additional languages a plus.

Desirable requirements:
• BABOK certification is a plus.
• Lean / Six Sigma experience is a plus

You'll receive:

Competitive salary, Annual bonus, Pension scheme, Share scheme, Health insurance, 25 days annual leave, Flexible working arrangements, subsidized dining facilities, Employee recognition scheme, learning and development opportunities.

Why consider Novartis?
750 million. That's how many lives our products touch. And while we're proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people's lives?

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you're given opportunities to explore the power of digital and data. Where you're empowered to risk failure by taking smart risks, and where you're surrounded by people who share your determination to tackle the world's toughest medical challenges.
Novartis Ireland Ltd. has been certified as a Top Employer 2019 by the Top Employers Institute for its exceptional employee offerings!

We are Novartis. Join us and help us reimagine medicine
Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons

#LI-NOV = Novartis

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