Clinical Research Coordinator Manager

Queens, United States
19 Jul 2019
18 Aug 2019
Full Time
Contract Type
Experience Level
Experienced (non-manager)
Job Summary

We are seeking aClinical Research Coordinator Manager to join our site in Queens, NY!

Role Responsibility

  • Ensure operational enrollment targets are achieved
  • Awareness of business developmentpipeline / new customers / TAs/ Timelines and current/future study load
  • Oversee /drive compliance with Synexus and Sponsor quality objectives ensuring effective and efficient best practice processes, procedures and documentation to aid delivery and meet customer requirements
  • Liaise with sponsors to support the management and delivery of contracted studies as required
  • Conduct 2-3 studies simultaneously from start to finish
  • Execution of clinical trials as delegated, preparing for monitors visit/audits.
  • Assist with temperature controlling and monitoring of laboratory and kit room equipment and fridges as well as assist with preparation of lab kits, sample processing, and ordering lab supplies if required
  • Ensure recruitment efforts are ongoing at all times to deliver contracted enrollment goals
  • Drive quality assurance measures and appropriate policies to enhance clinical research activity and successful business delivery.
  • Exercise meticulous attention to detail when collecting, recording, safety reporting, and verifying study data, reviewing trends and share best practice
  • Provide overall leadership to the clinical /nurse team with accountability and responsibility for their performance, attainment of regional and global objectives and efficiency.
  • Determine, together with feasibility and Site Manager/Director, suitability of trials for the DRS site
  • Review local patient recruitment strategy with the Site Management Team and Patient Engagement to promote your DRS within local community.
  • Promoting and nurtures a welcoming and pleasant environment for staff and participants to ensure effective team working, and provide professional leadership
  • Ensure all direct reports have clear direction, accountabilities, and levels of authority and job briefs.
  • Regular meetings with each direct report to review performance and to coach and develop skills in line with Synexus DPI to ensure they have necessary capabilities
  • Ensure regular team meetings are in place and actions taken
  • Manage underperformance proactively in line with company policy and in collaboration with HR
  • Ensure the correct structure and roles are in place within sites in order to deliver business requirements
  • Recruit new team members following agreed company approach and ensure they are inducted effectively
  • Lead by example, acting in accordance with our values, developing and coaching your team with the goal of being a high performance group.
  • Tracking direct reports leave and other requests, absence and productivity
  • Ensure that the clinical competency assessments and study specific training has been completed
  • Support the growth of the business by identifying best in class, practice, system and process requirements and underpinning the infrastructure for delivery
  • Support and lead your team in the delivery of, quality framework projects and strategic growth projects to enable sustained business growth and their own business growth and development
  • Ensure quality and patient safety are at the forefront of all activities through review and interpretations of audit reports, quality statistics and operating procedure robustness.
  • Ensure that there is a compliant, consistent working environment through robust implementation and oversight of standard operating procedures and work instructions
  • Ensure robust application and compliance with Good Clinical Practice at all times.

Ideal Candidate

  • A Bachelor degreeand 5+ years of experience in clinical research, or an equivalent combination of education and experience, is required
  • Have experience working in highly regulated environment
  • Excellent Interpersonal, leadership, consultative and management skills
  • Proficiency in using MS Office programsand web applications
  • Ability to work effectively in high-pressure situations that require sound & quick decision-making and may involve confidential or sensitive matters
  • Proficient in decision making, problem-solving, prioritising, critical thinking and analytical skills
  • A strong background in operational leadership with a strong focus on delivering to targets simultaneously focused on quality
  • Be comfortable interacting at MD Management and Board level
  • Excellent communication skills
  • Delivers clear and concise instructions and ensures that important information from management is shared with employees and others as appropriate
  • Prior experience of delighting customers both Clients and Patients, through effective delivery of robust customer service levels
  • Proven ability to represent a company within the research community, local government, NHS and Commerce groups and building long term relationships is desirable
  • Be assertive, persistent, detail oriented, and comfortable interacting with subject matter experts from within the clinical research industry
  • Ensures performance measures are in place to monitor and assess attainment of goals and objectives
  • Anticipates potential challenges, develops plan to overcome and then carries out the plan
  • Identifies resources needed to accomplish objectives
  • Able to look ahead (beyond the present) when addressing the work/needs of the Site

Package Description

We offera comprehensive benefits package that includes medical, dental, and vision insurance offerings, life and disability insurance offerings, 401K, paid time off, and various other benefits and discount programs!

We are an Affirmative Action and Equal Opportunity Employer.

About Synexus

Accelerated Enrollment Solutions (AES) is a business unit of PPD that offers both sponsors and contract research organizations best-in-class site and enrollment solutions, with tiered offerings combining the expertise, as needed, of industry leaders PPD, Synexus, Acurian and Optimal Research.

The array of AES services include strategic enrollment solutions that offer speed, certainty and commercial value to our clients. Acurian and Synexus have proven track records for enrolling patients and study conduct through proprietary, direct-to-patient recruitment methodologies and a global site network. When combined, these services provide a new standard of clinical trial productivity that delivers more patients from fewer sites in less time.

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