Description:
Site Engagement Manager

Location: Poland, Estonia

Type of Contract: Full Time

TalentSource Life Sciences, the division of CROMSOURCE dedicated to flexible staffing solutions, is currently recruiting for a Site Engagement Manager to join our client-based team at one of the leading global biopharmaceutical companies. Our client is a world leader, mainly working in the fields of neurology and immunology. Working with both scientists and academics across the globe, they have a focus on new products and a strong science based approach.

Site engagement is a critical component in the execution of a clinical trial. Engagement of highly motivated clinical investigators will enable our Client to maximise efficient and timely delivery of clinical trials. This position is responsible for contributing to an industry leading site engagement team.

The Site Engagement Manager is responsible for providing operational expertise to sites through ownership/management of Site Engagement Strategy.

The scope of this role includes the following:

• Define and implement strategies for engaging clinical sites and investigators
• Characterise and understand the attributes of a good clinical site versus a poor performing site
• Engage clinical sites to develop build, and maintain relationships with investigators/staff to ensure continued performance and capitalise on site expertise
• Evaluate, screen and develop high quality investigative sites to support clinical development programs
• Ensure collaboration with key internal & external stakeholders, as well as third party vendor
• Ensure industry best practices consistent with all applicable guidelines and regulations
• Identify business improvement opportunities that overall enhance site engagement capabilities

Main tasks and responsibilities:

• Develop, communicate, and execute Site Engagement Strategy/Plan working closely with the Clinical Team and key internal stake holders throughout the life cycle of clinical trials
• Support clinical team in coordinating and executing site engagement activities by understanding the competitive landscape, capturing trial hurdles and using motivational tactics to ensure timely delivery of trials
• Engage, evaluate and develop a global network of high performing sites through coordinated, consistent interactions using multiple communication channels to create awareness of the Client and its activities thereby increasing their desire to partner with them
• Develop & maintain relationships with site engagement organisations; assist in identification of high performing sites and key opinion leaders that can contribute to forums, boards and/or discussions
• Act as point of escalation for sites offering a different vantage point and conduit for communication to the clinical team, internal stakeholders, Partners and third-party vendors
• Single point of contact for institutions to resolve business process barriers.
• Assist sites with enrolment barriers by reinforcing protocol specific site recruitment plans
• Communicate regularly with global Site Engagement Team and work collaboratively to share information, insights, and experiences with team and key internal stakeholders/customers
• Support assigned studies from a regional and cultural perspective & support study teams with quality related visits as needed
• Work with strategic partners to ensure alignment on systems and processes for identifying and engaging sites
• Ensure appropriate engagement and communication with internal stakeholders regarding site visits and related activities
• Interact/train new investigators to work on clinical trials
• Develop partnerships (institutions and key investigator relationships)
• Attend key therapeutic trainings/meetings and/or industry trainings

Experience, Skills, Knowledge:

• Bachelor's degree in sciences
• Significant experience in the Pharmaceutical, Biotechnology, and/or CRO industry is required with a preference towards individuals who have experience in site engagement or an investigator facing role (e.g. clinical project manager, study director/coordinator, clinical research associate)
• Proven track record of success on cross-functional projects in a global environment.
• Good working knowledge of GCP guidelines in different regions.
• Strong facilitation skills
• Good collaborator
• Continuous improvement mind-set
• Results orientated
• Outcomes focused
• Ability to analyse, synthesize and clearly present information to individuals and groups
• Customer orientated and ability to work well with colleagues within and outside clinical development
• Ability to work in networks and matrix organisation
• Creative 'out of the box' thinker with conceptual strengths, who will challenge the status quo to improve
• Clear and articulate verbal, written and presentation skills with excellent command of the English language
• Comfortable with reviewing/understanding clinical protocols
• Excellent verbal and written communication
• Scientific and technical knowledge: GCP and regulatory environment, medical knowledge an research expertise
• Ability to operate effectively within an international and rapidly changing environment
• Ability to work independently to solve problems at all levels of difficulty or uniqueness
• Ability to manage conflict and achieve consensus in a group through complex and thorough discussion
• Regular interaction with various management levels on issues relating to site engagement, patient recruitment, etc.

If you have the experience needed for this position, please apply directly to https://www.talentsourcelifesciences.com/job-information/?job-id=HQ00001862
If you would like to discuss the role before applying through the website, please contact alexander.sourounis@cromsource.com for more information.

Why choose TalentSource Life Sciences/CROMSOURCE?

TalentSource is the division of CROMSOURCE dedicated to flexible staffing solutions. Through us, you will have the opportunity to be integrated into a sponsor-led team, whilst having the continuous support from your Line Manager, who will work closely with you to mentor and support your professional development and growth. For our client-facing positions, you must be confident, be able to drive the role and work autonomously.

CROMSOURCE is an independent, international Contract Research Organisation (CRO) operating in over 40 Countries and 16 offices with approximately 500 professional team members, making it one of the largest independent CROs in Europe. Our international headquarters located in Verona, Italy and Waltham, USA and with local offices in Belgium, The Netherlands, Germany, Poland, Russia, Spain, Switzerland and the United Kingdom.

Our key approach is to equally value our clients and our own people. Our employees are the most valuable company asset and because we want to retain our staff, we ensure they work in a friendly environment and develop their skills and talents. Human Resources is the fulcrum around which all activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel through our dedicated training team, focused on employee development. We also understand the importance of a good work-life balance and we offer flexible solutions for a high number of positions.

The success of these core values are evidenced by our below industry average turnover rates.

By joining our teams, you can be part of making a difference in the lives of people and experience a fulfilling and rewarding career. Together, we help our clients succeed in their work developing medicines and medical devices for patients around the world.

CROMSOURCE is an equal opportunity employer. All qualified applicants will receive consideration for employment in relation to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status or any other legally protected status. CROMSOURCE is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

How can we help you on your next career move? Learn more on LinkedIn, Pharmiweb, Facebook, Twitter, and Glassdoor.

Keywords:

Site Engagement, Clinical Trials, Oversight, People Management, Outsourcing, BioPharma

Skills: Site Engagement Manager, clinical trials, Site Engagement Location: Poland