The Enterprise Accounts Leader is responsible for a team of Client Relationship Directors and for the growth and profitability of his or her account(s) by developing, implementing, and achieving the business vision, strategy, plan, financial metrics and execution for the Account. S/he develops senior client relationships and oversees awarded projects to ensure client satisfaction and repeat business. S/he drives project strategy and the selling approach across his/her team and manages a portfolio of accounts that will generate significant revenue across all SBUs.
Commercial Leadership
Develop strategies through tailoring of PAREXEL's services in an integrated fashion to meet client's needs
Lead and maintain strategic account plans with objectives and strategy to advance partnerships with new opportunities
Negotiate commercial terms within accounts including individual contracts through Master Service Agreements
Aggressively pursue awareness of competitive activities, positioning and pricing, which includes specific reasons for awards and non-awards
Responsible for Master Service Agreement negotiation including rate card, rebate plan and bonus/penalty
Developing strategies to maximize profitability across the designated portfolio including positive cash flow payment schedules and the timely signature of contractual documents Accountable for and provide assumptions on business growth
Account Leadership
Build thought leadership by participating in conferences, events, client presentations
Maintain extensive knowledge of relevant products and pipelines and identify business opportunities for PAREXEL
Actively develop Senior Client relations by leveraging knowledge and expertise
Adopt consultative approach with client R&D Departments in liaison with Sales
Identify client needs and develop creative solutions for projects, leveraging expertise, operational capabilities and technologies
Actively participate in proposal development process to ensure client needs are addressed and resourcing and pricing are appropriate to win the business and meet margin targets
Review and sign off proposals prepared for allocated client portfolio
Responsible for year-over-year growth of revenue and market share, ensuring cross SBU targets are achieved
Team Leadership
Provide the leadership necessary to attract, retain and develop a motivated, productive and competent team through open communication and delegation of responsibilities and authority
Inspire team to meet and exceed all SBU targets; create an environment of trust and teamwork, create opportunities for open dialogue, and demonstrate that you have listened to employees' suggestions and insights
Drive HPC behaviors down through all levels of the organization by modeling, clearly communicating and coaching employees
Maintain a positive, results-orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner
Collaborate across all SBUs effectively, breaking down silos
Communicate effectively across SBUs and Delivery organizations to ensure client's needs and expectations are met
Lead or participate in process improvement initiatives
Ensures appropriate hand-off to delivery team liaising with Project Integrator Role or Project Leader to transfer knowledge on client needs and expectations
Qualifications
Skills
Demonstrate strategic and/or consulting skills in helping clients maximize short- and long-term drug development goals
Ability to build relationships and to communicate at senior management level
Solid understanding of the principles of drug discovery and development
Demonstrated commercial acumen
Negotiation skills at the expert level
Ability to influence and maintain effective working relationships with coworkers, managers, clients and customers
Experience in presenting, packaging and proposing integrated solutions to demonstrate value and potential return on investment to clients
Team leadership, ability to build bridges with other parts of the PAREXEL organization, and the ability to hold people accountable and to provide the processes to support achieving business results
Demonstrates an entrepreneurial drive blending urgency, strategic thinking, and an awareness of influencing behavior in a global environment
Highly effective communicator at all levels with both clients and internally. Must be open and direct with strong oral and written communication skills
Must be comfortable operating in a demanding, fast paced environment and be capable of reacting swiftly to changing business demands
Should be driven to deliver quality results on time and in a highly ethical and professional manner
Willing to travel up to 50%
Knowledge and Experience
Numerous years previous experience working in Life Sciences
Multiple years of relevant experience in interfacing with clients in a partnering, consultative or business development environment
Education
BS degree required. Advanced degree preferred