Regional Study Coordinator (Associate Project Manager)

COVANCE is a leading global drug development services company and we provide support to the Pharmaceutical and Biotechnology industries. 

We are recruiting for our Project Management team in our Central Laboratory Services (CLS) team, and are currently seeking to hire a Regional Study Coordinator to help support the team with liaison and communication between the Global Study Management and all the various departments involved in the study.

This is a permanent position, based in our Central Laboratory Services office in Mechelen.

About the Job

Within this position, your duties will include:

• Act as regional liaison between Global Study Manager and various CLS departments involved in the study
• Act as regional liaison between assigned Client representatives (eg. CRA, Site Monitors) and the corresponding local CLS platform; occasionally, the Regional Study Coordinator can represent Global Study Manager in interactions with the main client contact
• Close collaboration with the Global Study Manager for all study related aspects that are pertaining to the corresponding local platform and through all study stages, from set-up to closure
• Review the study Statement of Work to ensure local feasibility and make appropriate recommendations to the Study Design Lead
• Ensure a detailed knowledge of the SOW specifications and very good understanding of how the SOW specifications impact every operational aspect of the clinical trial
• Manage day-to-day local study related activities, especially logistics, monitoring and study supplies, keeping the Global Study Manager informed of any study development
• Monitor, track and provide resolution to all local studies issues and complaints, keeping the Global Study Manager in the communication loop
• Responsible for implementing monitoring and setting up of local performance metrics and taking corrective actions when needed.
• Liaise with the Global Study Manager for any tasks assigned to the Regional Study Coordinator as part of the Global Monitoring Plan
• Demonstrate ability to work in a matrix environment where some task assignments are being channeled down to be dealt with by Regional Study Coordinators while other task assignments will need to be delegated by Regional Study Coordinators to other functional groups; demonstrate flexibility in handling both categories of tasks
• Participate in functional meetings (eg. CLFs) and provide input, keeping processes up to date
• Comply with CCLS Global Project Management strategy
• Support a culture of continuous improvement, quality and productivity
• Other duties as assigned

About You

To be successful in this position, you will need to hold a High School Diploma (or preferably a University degree in a scientific field but this is not essential) as well as being able to demonstrate a strong working knowledge of customer service, preferably gained within the pharmaceutical industry.

And also:

Ability to use computer and office software applications (e.g. Microsoft Word, Excel, MS-Access and Outlook) Strong interpersonal skills Strong in English, French a good asset Influence and negotiation skills Demonstrated ability to plan and prioritize. Demonstrated communication and organizational skills. Demonstrated attention to detail. Proven ability to excel in a fast paced environment Proven teamwork Proven experience and knowledge of processes and tools used in department Demonstrated ability to liaise with internal departments Demonstrated ability to facilitate meetings Demonstrated participation in process improvement initiatives  

Get to know Covance

Covance, the drug development business of LabCorp, is the world’s most comprehensive drug development services company. Because of our broad experience, from early research to commercialization, our more than 20,000 employees from across the globe are in a unique position to supply insights that go above and beyond testing. Our team’s impact on healthcare is remarkable. Through their everyday work they’ve supported 100% of the top 50 drugs on the market and all the oncology drugs approved in 2016. Even though we span multiple businesses, we operate as one, sharing our knowledge to improve our efficiency and deliver on the promise of a healthier world.

The Covance team is driven by an energized purpose to improve health and improve lives across the globe. Here, you’ll work alongside exceptional people who each play an important role in bringing new scientific discoveries and therapeutic area advancements to life. And, because we span the drug development spectrum, you’ll directly impact a wide-range of initiatives as you explore unique career paths and discover your extraordinary potential.

Get ready to make a difference as we speed the delivery of groundbreaking therapies and improve lives of countless individuals.

EEO Statement

Covance is committed to diversity in the workplace and is an equal opportunity employer (Minority/Female/Individual with Disability/Veteran/Sexual Orientation/Gender Identity). Your confidentiality and privacy are important to us.

Please apply with a CV in English