Supervisor Recruit and Screen

Duties:

• Directly supervise and work alongside staff which may consist of RNs, LPNs, and Research Technicians on a daily basis.
• Demonstrate ability to lead by example and to encourage team members to seek solutions.
• Instill in all team members responsible to him/her the Company’s commitment to quality and meeting the client’s requirement without error, on time, every time.
• Ensure that appropriate training programs are in place so that all personnel under his/her supervision are adequately and properly trained.
• Ensure that that the staff under his/her supervision area is adequate in quality and quantity to meet agreed forecasted workload. Recommend changes if necessary and justify them in accordance with company policy.
• Plan and schedule training in services for his/her staff.
• Coaches and mentors staff. Initiates, plans and implements appropriate staff development programs.
• Perform supervisory duties including but not limited to interviewing, hiring, training, intervention, discipline, and discharge of screening staff.

C. Essential Job Duties
• Responsible for ensuring that the screening of the volunteers at the site is conducted to the highest possible quality and in accordance with the protocol, SOPs, and ICH/GCP guidelines.
• Ensure the quality of service provided by team members meets the requirements of both internal and external clients.
• Assist with the review of protocols for feasibility.
• Schedules investigators for protocol-related tasks.
• Manage his/her area so as to meet the budgeted standard of performance.
• Updates or creates SOPs/P&Ps/EOPs germane to their area of expertise.
• Continuously seeks out new and better ideas, driving best practices.
• Ensure that a safe working environment is maintained and that safe working practices are employed.
• Ensure that screening procedures comply with all regulatory requirements and guidelines and that the highest ethical standards are maintained at all times. In particular, ensure proper records are maintained and that these meet all applicable regulatory requirements.
• Monitor and assess response to scheduled screening appointments to adequately meet the requirements of the protocol.
• Ensure that full and accurate data records are maintained.
• Respond constructively to supervisor and QA ensuring that any GCP/ICH deficiencies are followed up with prompt remedial action.
• Responsible for tracking screening activities on all enrolling protocols at the site.
• Provide screening schedules to the call center.
• Assist in the maintenance of the status of all subjects in the database
• Maintain relationship with participants through phone calls, emails and face to face interaction at the site.
• Attends scheduling meetings, site initiation meetings and ad hoc meetings to discuss upcoming studies
• Manage subject complaints by proactively resolving issues as they arise.
• Manage post screening data process and selection of panels for eligible and standby subjects for specific studies
• Ensure that all necessary screening tasks have been performed including height, weight, frame size, venipuncture, vital signs, electrocardiograms, spirometry and simple laboratory procedures as needed and required per the study protocol. Must be competent to perform these tasks when needed.
• Schedule screening appointment slots in the database.
• Produce screening reports-analyzing the data to ensure efficient running of the screening department.

Requirements:

• BA or BSc in Communication, Health Administration, or other related field.

• Typically 3-4 years relevant experience

• Experience in a medical field a plus