Healthcare Worker Supervisor

Covance is seeking for a Healthcare Worker Supervisor for our clinical operations team in our Leeds phase I clinic.

This role will require working flexible hours as early in the morning as late in the evening, weekends and bank holidays.

Working as part of a large team, you will play an active part in the execution of clinical trials on behalf of our clients.

Duties:

* Directly supervises Research Technicians.

* Current knowledge of ICH/GCP standards.

* Demonstrate ability to lead by example and to encourage team members to seek solutions.

* Ensure that the safety, welfare and dignity of research subjects are not compromised.

* Ensure the quality of service provided by team members meets the requirements of both internal and external clients.

* Instill in all team members responsible to him/her the Company’s commitment to quality and meeting the client’s requirement without error, on time, every time.

* Play an active role in the development and implementation of Quality within his/her area of responsibility.

* Assist with the coordination of relevant protocols.

* Ensure that appropriate training programs are in place so that all personnel under his/her supervision are adequately and properly trained for their job requirements.

* Ensure that all training files are up to date and complete in accordance with SOPs and ICH/GCP.

* Ensure all work in his/her area is carried out in strict accordance with relevant protocols, SOPs, and in compliance with ICH/GCP.

* Ensures that the CRF product meets the customer expectations.

* Assist with planning of study set up, as needed.

* Ensure that the staff under his/her supervision area at all times adequate in quality and quantity to meet the agreed forecasted workload. Recommend changes if necessary and justify them in accordance with company policy.

* Ensure that a safe working environment is maintained and that safe working practices are employed.

* Ensure that good communications with both internal and external clients are maintained.

* Plan and schedule training inservices for his/her staff.

* Ensure that full and accurate data records are maintained.

* Keep management up to date on all aspects of his/her job and initiate improvements.

* Manage his/her area so as to meet the budgeted standard of performance.

* Respond constructively to management and QA ensuring that any GCP/ICH deficiencies are followed up with prompt remedial action.

* Performs supervisory duties including but not limited to interviewing, hiring, training, intervention, discipline, and discharge of operations staff.

* Coaches and mentors staff. Initiates, plans and implements appropriate staff development programs.

* Ensures that up to date manuals of SOPs and Policy and Procedures are available to all personnel in his/her work area.

* Acts as Study Manager for straightforward/uncomplicated Phase I protocols, under supervision of a designated supervisor.

* Has demonstrated the ability to assist Study/Project Manager with all aspects of monitor visits.

* Schedules investigators for protocol-related tasks.

* Updates or creates SOPs/P&Ps germane to their area of expertise.

* Schedules staff as appropriate for clinic requirements.

* Complies with departmental meeting schedules.

* Assists, as necessary, with study procedures.

* Tracks and evaluates Interdepartmental Monthly Key Result Indicators.

* Works on a wide range of opportunities and problems where use of creative thinking and the application of related quality and continuous improvement theories and principles is required.

* Continuously seeks out new and better ideas, driving best practices.

Requirements:

* BS in science or medical field desirable but not essential.

* Six Sigma Green Belt is preferred.

* Previous management experience

* Additional experience may be substituted for education requirements.