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Medical Information Specialist

Employer
Hobson Prior
Location
Tadworth, Surrey
Salary
highly competitive
Start date
11 Mar 2019
Closing date
8 Apr 2019

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Job Details

Hobson Prior is working with a well-known international pharmaceutical company with sites around the globe is looking to hire a Medical Information Specialist. The company specialises in developing and producing medicines and vaccines for a wide range of therapeutic areas including oncology, cardiology and immunology.

The Medical Information Specialist (MIS) responsibilities include but are not limited to, researching and preparing responses for medical inquiries, as well as interfacing with and supporting Business Units Product/Therapeutic Team(s) and Global colleagues by providing medical information, and analysis of inquiry trends to support departmental and company objectives.

Additional expectations of this role include direct frontline customer interactions and providing technical and medical information with high quality customer service.

Responsibilities:

  • Serves as the subject matter expert for MI on responsible product(s)
  • Exhibits broad knowledge of assigned therapeutic area and a solid understanding of pertinent disease state(s)
  • Handles escalated MI inquiries from various sources
  • Increases awareness of MI function with internal/external stakeholders
  • Aligns with Global counterparts to ensure an open exchange of product information, business intelligence and best practices and participates in cross-border projects
  • Analyses inquiry data to identify trends and communicates salient points to the Product/Therapeutic Team(s) and to in-Countries Medical Directors and/or local Business Units
  • Act as Regional Medical Information contact point for local issues (example, stock outs, local press releases) and medical communications (linking with Medical Scientific Relations (MSRs) to ensure aligned Medical communications)
  • Creates and maintains MI documents by ensuring that responses are medically and scientifically accurate, timely, balanced, and meet customers’ needs. Ensures the alignment of response documents to global/region/local labelling and licensing for all the countries we support
  • Proactively seeks continuous improvement in MI processes and responses
  • Collaborates with internal stakeholders where applicable to ensure MI responses are appropriately aligned within the scope of MI
  • Reviews and approves MI documents completed by others when appropriate
  • Ensures that affiliated contact centres have the necessary training and resources to appropriately meet customer needs and expectations. Maintain a constant interaction with the contact centres for training, updating, and for supporting them in handling issues that might occur locally
  • Together with the Brand and Medical Teams, facilitates the development and maintenance of formulary-related documents in support of improving access to managed care formularies and their distribution through the call centres
  • Participates as a member and MI resource on Business Units Product/Therapeutic Team(s)

Requirements:

  • Fluent Italian

Apply now:

If you are interested in learning more or applying to this exciting opportunity, please complete the form below and attach a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist, please request a call back at the top of this page.

Hobson Prior is a leading life science recruiter focussed on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.

Company

Providing recruitment solutions across the life sciences industry

Hobson Prior is a leading specialist life sciences recruiter focused on finding and placing outstanding candidates across Europe and the Asia Pacific. We work proactively and with integrity, communicate in a professional and honest manner and invest time to understand and match the exact requirements of our clients and candidates.

Our highly selective clients trust us to source and secure interim and permanent candidates who’ll make a real difference to the success of their business. Our candidates, the best in the industry, often choose to work with us exclusively because we offer the best opportunities in their specialist field.

Representing who we are and what we stand for, our values influence the way we serve our clients and candidates and the way we interact with each other.

We identified them collaboratively – as a team – and so feel 100% invested in them. Together, we think they provide the best possible outcomes all who work with us.

Professional
Our standards are set high. We work to a rigorous set of processes to ensure that our conduct is professional, ethical and delivered with integrity at all times.

Dedicated
We are dedicated to finding the very best solutions for our clients and candidates, always going the extra mile to deliver measureable value.

Experienced
We are guided by our experience and knowledge to provide the best possible service and support to our candidates, clients and colleagues. Our approach is consultative and collaborative.

Specialist
We focus solely on our chosen market, developing expert consultants who know their industry in depth and specialise within it.

Proactive
We find great candidates, developing relationships with them regardless of whether they are actively looking. This means we are able to provide both candidates and clients with unique opportunities.

Ambitious
Driven by results, we have plans to expand across different global regions and markets and have confidence in our ability to grow successfully through our core focus.

Company info
Website
Telephone
01892 612 612
Location
Wellington Gate
7-9 Church Rd
Tunbridge Wells
TN1 1HT
United Kingdom

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