Patient Engagement Manager

As the Patient Engagement Manager:
• Develop, communicate, and execute the Patient Recruitment and Retention Strategy Plans in close collaboration with the Clinical Team and key stakeholders throughout the life cycle of assigned clinical trials
• Support the Clinical Project Manager with the identification, selection, and evaluation of Patient Recruitment companies and their proposals
• Advise and inform the Clinical Project Manager of potential patient organization relationships and engagement opportunities that would enhance study awareness
• Support clinical team in coordinating and executing patient engagement activities by maintaining contact information and relationships with patients and patient organizations that can provide valuable feedback on study design, outreach strategies and general clinical trial participation feedback
• Identify and recommend new vendors or technology to Patient Value Units and operationalize pilot programs to test out new technologies and innovations within the Patient Recruitment and Retention space insuring we are is at the forefront of patient recruitment and engagement methodologies
• Analyse, report, and track recruitment and retention metrics to measure the effectiveness and ROI for all patient recruitment and retention activities. Ensure metrics are shared and understood so that they are utilized to inform future patient recruitment strategies.
• Monitor the effectiveness of all strategies defined in the Patient Recruitment and Retention Plans for assigned projects and make adjustments as needed to maximize the return on investment for dollars spent (e.g. online advertising, traditional media spend, outreach and site support efforts, etc.)
• Coordinate community outreach efforts to speak directly to potential subjects and/or referral sources
• Provide input and support with IT development projects for Patient Recruitment & Engagement as well as all SS&E data bases and dashboards
As a member of the SS&E team:
• Collaborate/Communicate on regular basis with SS&E Team, GCPM Clinical Team and other relevant stakeholders, including strategic partners, to ensure integration of activities and identification of areas for improvement
• Support internal SS&E teams and activities, in identification of quality vendors, advocacy groups and applicable patient associations for current and future trials
• Act as internal advisor/partner in all aspects of patient engagement; supporting site selection, patient recruitment and patient retention
• Support efficient and effective communication and information exchange across all stakeholders
• Ensure that all SOPs are adhered to and country regulations and GCP guidelines are followed with respect to education and outreach tactics and patient engagement
 

About Planet Pharma
Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering.

Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing.

We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

www.planet-pharma.com

To apply 
If you would like to discuss this vacancy further or to discuss your career options in confidence, please telephone on +44 (0)20 3868 1001 or e-mail on agaskin@planet-pharma.co.uk

If this role isn’t suitable for you, please let us know if you can refer anyone – any recommendations are much appreciated! Planet Pharma offers a competitive referral scheme so you will be rewarded for your help!

Keywords

• Pharmaceutical, Recruitment, talent Acquisition