Field Service Engineer

Location
Orléans
Salary
40,000 - 60,000
Posted
07 Jan 2019
Closes
21 Jan 2019
Ref
EN.JV.21020
Contract Type
Permanent
ProClinical is working with a leading medical technology company that is looking to consolidate their FSE team and are hiring a new Field Service Engineer to be based in central France on a permanent basis.

Job Responsibilities:

* Execute on services accordingly to the Service Policy defined by the Customer Care Manager.
* Ensure a high quality of service delivered to customer.
* Maintain a pool of analysers in the following area: 03, 18, 21, 23, 28, 36, 37, 41, 45, 58, 71, 87, 89.
* Perform on-time preventive and curative maintenance
* Perform software update
* Perform analyser installation and customer’s training (occasionally, in case of no application specialist available)
* Do quotation and ensure invoicing of services.
* Do reporting into our CRM

Skills and Requirements:

* Technical background (BAC +3 minimum)
* Worked in and/or knows the hospital environment
* Has IT skills or be willing to learn it.
* Can deal with a relative pressure at work.
* Has a positive and constructive mindset
* Demonstrates ability to collaborate with different departments (Sales, Marketing, Back-office)
* Is able to build a strong relationship with his colleagues and customers.
* English speaking and reading ability to communicate with HQ and use the service manual for his/her daily activity.

To Apply:
Please click on the Apply button. Please include a short note outlining why you are interested in the role and why you think you are suitable.
In case you have difficulty in applying or if you have any questions, please call Jessica Vocella on +44 203 8718 091 or upload your CV on our website - www.proclinical.com.
A full job description is available on request.
ProClinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

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