i-Pharm Consulting

IT Service Management Developer (m/f)

München (81249)
19 Dec 2018
17 Jan 2019
Contract Type
IT Service Management Developer (m/f)

South of Germany

A recognized pharmaceutical company located in the South of Germany is seeking an innovative and dynamic professional for a promising opportunity on their staff as their new IT Service Management Developer.

This leadership role is accountable for IT infrastructure and operations (I & O) in the enterprise. Apply today!


* In this role, the IT Service Management Developer will work under the direction of the Infrastructure Operations Director to develop detailed Incident & Problem Management process documentation.
* Onboarding staff, some who are remote, including provisioning Office365, building a standard Windows10 laptop, managing Active Directory, provisioning iOS and Android devices.
* Partner with IT communications and training teams to drive user adoption for key IT initiatives.
* Provides oversight and direction on issue and incident management and the development of processes and procedures to ensure effective support coordination and tracking of these activities across the broader team.
* Establish and maintain trusted relationships with technology development, deployment leads and the Digital product and technology leads.


* 4 to 6 years of experience as a Technical project manager in a global enterprise environment.
* Experience leading or delivering IS based services.
* Experience in supporting and partnering with a global IT workforce and managing offshore resources.
* Experience in leading global, complex programs and projects (including financials, governance, team engagement, Org Change Management, executive communications).

To Apply:

i-Pharm Consulting is a specialist Recruitment Company servicing the Pharmaceutical industry in the UK and Europe. We provide both permanent and contract staff to a wide range of Pharmaceutical, Medical Device, Biotechnology and Contract Research Organizations (CROs). i-Pharm has specific expertise in Clinical Research, Medical Affairs, Regulatory Affairs, Pharmacovigilance, Quality Assurance, Information Technologies and Bioinformatics.

If you would like to discuss this vacancy further, please call Eloisa Reinoso on +49 8938035851, or email ereinoso@i-pharmconsulting.com. If this role is not suitable, but anyway you are looking for a job, it will be great to discuss other possible positions or answer any general questions regarding your career and the current market.

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