Clinical Operations Manager

29 Oct 2018
28 Dec 2018
Contract Type

PAREXEL has an exciting opportunity for an experienced Clinical Operations Manager to join our growing Study Start-up Team in Madrid.

The Clinical Operations Manager is responsible for two kinds of management, which are people management as supervisor of Initiation Clinical Site Managers (SSU Specialists) and project management as leader of clinical operation.
Key Accountabilities:

The manager is responsible for the oversight of a team or group. This includes ensuring successful performance and delivery of his/her direct report’s project deliverables, on time with high quality

The manager is responsible to resource client projects with suitably developed professionals

The manager is responsible to retain and develop these professionals within PAREXEL. By ongoing monitoring of performance, having performance discussions and performing assessment visits.

Effectively communicate with internal and external customers as well as third party vendors. Prioritize effectively and respond to urgent requests within team or from sponsor

Support the project management team to manage study start-up activities and project deadlines

Provide input to the project specific plans and tools

Establish efficient / effective working relationships with other functional Leaders and coordinators across geographies and projects within a given program

The manager works independently, under supervision of the Sr. Manager.




Leadership skills that include:

ability to lead a virtual team across locations and cultures

carefully weigh the priority of project tasks and direct team accordingly

enlist the support of team members in meeting goals

ability to negotiate and influence with diplomacy in order to achieve results

ability to make decisions even in ambiguous situations to achieve project timelines and quality

ability to proactively identify and solve problems by using a logical, systematic approach

ability to conduct root cause analysis in business problem solving and process improvement development

strong customer focus, ability to interact professionally within a client organization

ability to manage multiple and varied tasks with enthusiasm, prioritize workload with attention to detail

effective time management in order to meet daily metrics or team objectives

Personal skills that include:

ability to take initiative and work independently

ability to successfully work in a team environment

sense of urgency in completing assigned tasks

commitment to high quality work and respective consistent performance

excellent interpersonal, oral and written communication skills

ability to gain trust and confidence with a client as well as within PAREXEL

good learning ability

Language Skills:

Competent in written and oral English in addition to Spanish language

Knowledge and Experience:

Substantial experience in clinical research including relevant experience as a team Leader in Clinical functions or proven experience in coordinating clinical trials

Extensive work experience in Clinical Study Start-up  

Individuals should have a strong understanding of the cross functional activities


Degree level (biological science, pharmacy or other health related discipline preferred) or relevant clinical or business equivalent

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