Project Manager (Learning Solutions), Novartis, Dublin!

Ireland Dublin
On Application
11 Oct 2018
18 Jan 2019
Title: Project Manager (Learning Solutions) Novartis, Dublin, Ireland

Why Novartis

9 – The number of divisions in Novartis that we the Global Training, Design and Delivery team support across 24 countries. Our mission is to discover new ways to improve and extend peoples’ lives. From a Learning perspective we drive business performance by implementing critical and innovative training programs.

We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you’re given opportunities to explore the power of digital and data. Where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

We are Novartis. Join us and help us reimagine medicine.

Job purpose:

The Learning Project Manager manages project teams across multiple locations, utilizing specialized vendors and liaising with personnel from all Novartis Divisions to design and deliver learning solutions that meet or exceed on quality and cost targets. The solutions employ adult learning theory, appropriate didactic methods, experiential learning and digital technology. This role will project manage the process from end to end including full financial responsibility, vendor performance management, project team coaching, solution delivery and appropriate evaluation methodology to ensure value to the Customer and Novartis

Key Responsibilities :

• Full financial responsibility for project budget, ROI, savings, productivity, vendor payments and ensuring project team output meets or exceeds assigned targets
• Responsible for project level customer relationship management for Medical, Commercial and Technical operations customers
• Responsible for leading and coaching the project team on best practice, understanding of services and identification of internal collaboration opportunities to meet organizational objectives •
• Responsible for ensuring the highest levels of customer satisfaction by delivering the best customer experience, quality of products and value to ensure highest recommendations and return business.
• Follows a defined process to liaise with pre-identified customers to facilitate the development and deployment of sound learning solutions based on adult learning theory, appropriate didactic methods, experiential learning and digital technology
• Displays excellent facilitation, presentation and communication skills to engage employees in on-going learning.
• Applies solid instructional design methodology, including adult learning theory, interactive activities, and competency-based evaluations to ensure time spent in training is value added.
• Responsible for vendor management including selection and manages the chosen vendor to ensure appropriate use of resources to design and/or deliver training programs.
• Applies project management principles, processes, and tools to ensure on time and on budget delivery of training projects and clear communication with all involved stakeholders

About Novartis:

About the Novartis Global Service Centre in Dublin:

The Novartis Global Service Center (NGSC), Dublin, was set up in 2013 and is located in a state-of-the-art facility on the Merrion Road in Ballsbridge. The center, one of five around the world, delivers a broad variety of services to the Novartis divisions and organizations worldwide. Services offered by the Dublin team include scientific and commercial services, IT, HR Operations and Procurement. There are currently several hundred associates employed at the site with 32 nationalities speaking 28 languages.

Novartis is a world-leading healthcare company that provides innovative solutions to address the evolving needs of patients and societies. Novartis Group companies employ approximately 120,000 full-time-equivalent associates and its products are available in more than 180 countries around the world.

Benefits of Working for Novartis:

Competitive salary; Annual bonus
Pension scheme; Share scheme
Health insurance; 25 days annual leave
Flexible working arrangements
Subsidized dining facilities
Employee recognition scheme

‘I came for the job, I stay for the culture’

#LI-NOV = Novartis

Minimum requirements


• Learning and Business related degrees
• Project Management qualification. Train-the-trainer and/or instructional design qualification
• Experience leading diverse (Cultural, Geographical) project teams with stretch targets and tight timelines within a matrix organisation.
• Experience managing learning project budgets including vendor and contractor management
• Experience working in a customer facing role, ideally with an agency
• Extensive Knowledge of adult education theory and practice.

Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons

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