Adoption Change Lead

About Astellas:

At Astellas we are a progressive health partner, delivering value and outcomes where needed. 

We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions. 

We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage. 

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division. 

We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes. 

Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care. 

The Opportunity:

As the Adoption Lead, you will ensure change management practices and applications focusing on the adoption and optimization of the process. You will provide necessary professional resources and support in the execution of various change programs. Your role is critical for ensuring a comprehensive change management approach is utilized across the scope and scale of Astellas’ digital transformation, including the transition to agile operating principles and the implementation of the Brands at the Center model.

Your role will partner directly with projects and program team members, integrating to lead and/or support their change program including communications, timelines, and other necessary steps to ensure adoption. By leveraging best practices and expertise in change management, you will be able to seamlessly plan, deliver, and integrate change programs that drive high adoption and implementation results across multiple programs.

Hybrid working:

At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.

Key activities for this role:

• Accountable for delivering transformation strategy and executing consistent methodology to ensure the adoption and optimization of change programs.
• Accountable to define, in partnership with the project leads, for the ultimate adoption program by providing in-depth change management expertise and direction.
• Responsible for defining and measuring success metrics, monitoring the change process, identifying adoption measurement metrics, reporting to the project team, and adjusting if necessary.
• Responsible for implementing rigorous tracking tools to monitor project evolution and adoption, updating leadership and stakeholders regarding progress.
• Manage relationships and governance with affiliates stakeholders and leaders to ensure we are continually listening to and aligning with the voice of the business.
• Develop and introduce best practices to support building transformational capabilities, ensuring adoption and best in class performance.

Essential Knowledge & Experience:

• Extensive experience within pharmaceuticals, healthcare, and/or multinational corporation with global operations and local footprint, with mixture of local affiliate and above country experience.
• Solid experience in change management, communication, and adoption (including rollout and execution of change activities)
• Experience leading project-based initiatives and managing multiple initiatives at once with varying levels of complexity and maturity.
• Significant commercial business experience ideally including customer engagement and omnichannel strategy.
• Communication and presentation skills including the ability to influence and manage senior leaders and other key stakeholders.
• Must have conversational and business English.

Preferred Experience:

• Significant digital transformation and adoption experience.
• Experience with pharma industry content forums, innovations including Generative AI, or other content-rich experiences including franchise content operations.
• Multiple experiences across geographies within cross-continent organizations (e.g., Americas, Europe, and Japan).

Education:

• Bachelor’s degree and experience in change management and driving adoption or equivalent.

Additional Information:

• English conversational and business English

• This role is based in the EU.

• This is a permanent, full-time position. 
• This position follows our hybrid working model. Role requires a blend of home and a minimum of 1 day per quarter in your local office. Flexibility may be required in line with business needs.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.