PATIENT FINANCIAL NAVIGATOR ADVISOR
- Employer
- Cooper University Health Care (US)
- Location
- Camden, New Jersey, United States
- Salary
- Competitive
- Start date
- 1 Oct 2024
- Closing date
- 4 Oct 2024
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- Discipline
- Finance / Administration
- Hours
- Full Time
- Contract Type
- Permanent
- Experience Level
- Experienced (non-manager)
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Job Details
About us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Patient Financial Navigation Advisor (PFNA) acts as the patient’s liaison from physician order through complete billing cycle. The PFNA will complete a comprehensive analysis of patient’s health insurance to include verification of benefits, prior authorization status and patient’s out of pocket liability.
PFNA will educate and provide patient with a clearly defined estimate of the patient’s financial responsibility for all services, including office visits, testing, diagnostic studies, surgeries and procedures via phone, written correspondence and MyChart communication. PFNA will collect or provide payment arrangements in accordance with policies and procedures.
Experience Required
Minimum 3 years of experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans.
Proficiency in working with payer on-line portals, as well as NaviNet, Passport or other third party eligibility systems required.
Intermediate knowledge of Medical Terminology, Health Insurance Plans and Patient Out-of-Pocket financial responsibility.
Experience with EPIC system preferred.
Proven ability to effectively interact with and provide service excellence to patients, clinicians, physicians and administrators.
Education Requirements
High School Diploma required. Associates degree or equivalent experience preferred.
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
The Patient Financial Navigation Advisor (PFNA) acts as the patient’s liaison from physician order through complete billing cycle. The PFNA will complete a comprehensive analysis of patient’s health insurance to include verification of benefits, prior authorization status and patient’s out of pocket liability.
PFNA will educate and provide patient with a clearly defined estimate of the patient’s financial responsibility for all services, including office visits, testing, diagnostic studies, surgeries and procedures via phone, written correspondence and MyChart communication. PFNA will collect or provide payment arrangements in accordance with policies and procedures.
Experience Required
Minimum 3 years of experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans.
Proficiency in working with payer on-line portals, as well as NaviNet, Passport or other third party eligibility systems required.
Intermediate knowledge of Medical Terminology, Health Insurance Plans and Patient Out-of-Pocket financial responsibility.
Experience with EPIC system preferred.
Proven ability to effectively interact with and provide service excellence to patients, clinicians, physicians and administrators.
Education Requirements
High School Diploma required. Associates degree or equivalent experience preferred.
Company
With a more than 135-year history of healing, Cooper is the place South Jersey turns to when they need care. As the leading academic medical system in the area, with South Jersey’s only Level 1 Trauma Center, more than 100 outpatient offices, and more than two million patient visits a year, it’s the perfect place to build a career of care in a truly diverse and inclusive environment. Whether you’re a medical professional or possess other skills, you’ll want to be with Cooper.
Company info
- Website
- https://jobs.cooperhealth.org/
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