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Technical Service Manager

Thornshaw Recruitment
Ireland (IE)
Start date
18 Jun 2024
Closing date
9 Jul 2024

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Job Details

On behalf of our client, a leading global medical devices company, we are currently recruiting for a Healthcare Technology Manager. This role will involve travel nationwide.

Healthcare Technology Manager –  you will join a dynamic, collaborative team of experienced professionals providing technical support to renal dialysis equipment and IT systems. This role will primarily be responsible for business development of new sites, as well as maintaining existing customer sites and to develop a high performing team with a strong work ethic. This role reports to the Head of Ambulatory Care

 In this role your core responsibilities will include:

  • Responsibility and accountability for the leadership, management, development, and performance of the Technical Services department.
  • To lead and commercially drive portfolio to deliver profitable business expansion
  • To influence and engage with key stakeholders in the Technical Services arena within the Irish Health System.
  • Lead a multi-disciplinary team demonstrating drive, commitment, and excellent leadership skills, ensuring clarity of strategic and operational direction, aligned to Group objectives.
  • To develop a high performing team with a strong work ethic in the pursuit of excellence.
  • Demonstrate strong cross-functional working skills and able to deliver stretching results through others in complex working situations.
  • To keep abreast of developments and trends and supply market information on a regular basis.
  • At all times to promote the Company and its products in a professional manner.
  • In essence the challenge is to develop the potential and performance of our Technical Services to benefit health in Ireland and achieve ambitious organization sales objectives.
  • To engage and understand the drive improvements in the policies and procedures associated with the business reporting monthly KPI’s.
  • To work with the team in activities which will benefit the team and the customer.

What you’ll need to succeed:

  • Be self-driven and goal orientated, with the tenacity to effectively handle and move past objections.
  • Excellent communication skills, being an active listener, with the ability to communicate effectively via digital platforms, face to face, and to effectively present to senior levels internally and externally.
  • Excellent selling, influencing and persuasive skills.
  • Experience in selling Dialysis systems and technology.
  • Be an excellent planner and problem solver with the aptitude to adapt and think creatively in an everchanging environment.
  • Be self-motivated, enthusiastic, and pro-active.
  • Able to form strong relationships with key contacts; easily and quickly. Independent and confident with the ability to work on own initiative to meet deadlines and targets.


  • Qualified in electronic / electrical / mechanical / biomedical engineering or similar technical discipline (Essential).
  • 3 years + in a management role leading a team (Essential).
  • 5 years previous experience in renal technical service (maintenance & repair) and I.T. hardware essential.
  • Experience is Water Treatment Plant service is desirable.
  • Comfortable working in a clinical setting and interacting with allied health professionals (e.g., nurses, doctors, biomed engineers)
  • Familiar with relevant E.U. Directives for medical devices, e.g., MDR, EN 60601, I.S.O. quality standards.
  • Full Irish driving license Flexible to travel regularly throughout Ireland, and further as the need arises

For full details contact Linda at +353 1 2784701 or email your CV to Thornshaw Scientific is a division of the CPL Group



Thornshaw Scientific Recruitment was first established in 1999 and since then has become a leader in Scientific recruitment.  In 2005 we partnered with Cpl Resources, one of Europe’s most successful recruitment companies.

Our wealth of experience in specialised recruitment allows us to offer the right solution to each employer, whatever their recruitment requirements.

Over the years we have developed strong relationships with our clients in the market and we pride ourselves on our repeat business from clients.

Our Industries

We are a global provider and have been providing a reputable recruitment service to the Biotech, Pharmaceutical, Clinical Research, Medical Device, Engineering and Healthcare industries for over 20 years. 

Our Specialities

Clinical Research, Regulatory Affairs, Quality Assurance, Medical Affairs, Pharmacovigilance, Biostatistics, QC, Validation.

Our Mission


For further details on our services contact Tina at +353 1 2784701 or email


Company info

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