Skip to main content

This job has expired

Site Engagement Liaison

ICON Strategic Solutions
Denmark, Homeworking
Start date
17 Jun 2024
Closing date
10 Jul 2024

View more

Information Technology, Marketing
Full Time
Contract Type
Experience Level
Experienced (non-manager)

Job Details

As a Site Care Partner, you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. In this role you will be the main point of contact for investigative sites throughout a study life cycle and accountable for site start-up activities through activation. You will also be accountable for building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies. Candidates must be based in Southern Sweden or Copenhagen, with Swedish & Danish language skills and able to travel 60% for this role, including some overnight stays.

Your responsibilities will include:
    • Supports processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection.
    • Collaborate with key stakeholders providing country/regional level input to protocol feasibility, country SOC and medical practices (as applicable) under supervision.
    • Maintain a thorough knowledge of assigned protocols
      • Conduct study start up activities at the site level including coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation.
    • Ensure all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation.
      • Partners with site monitor to ensure site monitoring readiness in anticipation of first subject first visit
      • Responsible for relationship building and operational oversight of the site
      • Provide study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g., vendor, site contracts and payment issues etc.)
      • Ensure the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study
      • Be accountable for effective site recruitment planning and delivery, consistent with global and/or country plan and local targets; Responsible for enrollment support and ensure progress by responding to recruitment issues from investigators.
      • Maintain regular communications with investigator sites to gather status updates and drive delivery to study goals eg. recruitment, data entry timelines etc).
      • Partner with local RA/ CTRO / SAP to ensure timely completion on country / local registry when applicable
      • Act as operational point of contact for all site-level questions, liaising with and escalating to appropriate teams to respond and resolve questions.
      • Review Site Monitoring Reports
    • Drive monitoring efficiencies and best practices for stu dy/region/program

You will need:

  • Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years experience)
  • Candidates must have a CRA background
  • Proficiency in local languages and English is required
  • Experience in site management with prior experience as a site monitor
  • Experience in start up activities through to site activation, conduct and close out activities
  • Demonstrated knowledge of quality and regulatory requirements in applicable countries


Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.


As the largest global provider of Functional Service Provision (FSP) with over 90 partnerships and 14,000+ employees, we have deployed FSP solutions across all major functions, from clinical monitoring and project management through data management, statistical programming, and beyond.

ICON Strategic Solutions teams are embedded in our clients' businesses, working as a dedicated resource within some of the world’s leading Pharmaceutical & Biotech companies. You will play a key role in helping to deliver cutting-edge research, working on novel therapies that deliver real impact.

Why choose a career with ICON Strategic Solutions?

Meaningful Work: You’ll contribute to cutting-edge projects that have a real impact on global healthcare. Your work will play a pivotal role in shaping the future of medicine and improving patient lives.

Collaborative Environment: We foster a collaborative and inclusive work culture that thrives on teamwork, diversity, and knowledge sharing. You'll have the opportunity to collaborate with industry-leading experts, learning from their experiences and growing both professionally and personally.

Innovative Technologies: At ICON Strategic Solutions, we embrace the latest technologies and tools to enhance our capabilities. You'll have access to state-of-the-art software and resources, empowering you to deliver high-quality results efficiently.

Career Growth: We value our employees and invest in their professional development. You'll have access to comprehensive training programs, mentorship opportunities, and a clear career progression path. We believe in recognizing and rewarding exceptional performance, providing ample scope for advancement within the organization.

Global Reach: Joining ICON Strategic Solutions means being part of a truly global company. With service capabilities in 92 countries, you'll have the chance to collaborate with colleagues from diverse backgrounds and gain exposure to projects with a global reach.

Company info

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert