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Digital Health Solutions Specialist

ICON Strategic Solutions
United Kingdom, Homeworking
Start date
12 Jun 2024
Closing date
12 Jul 2024

View more

Healthcare, Information Technology
Full Time
Contract Type
Experience Level
Experienced (non-manager)

Job Details

As a Digital Health Solutions Specialist you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence.

The services hold a responsibility for implementation and maintenance of digital health systems supporting clinical development activities within the Global Development department. The incumbent will be required to provide subject matter expertise in system implementation, validation, maintenance and issue escalation.

What you will be doing:
    • Lead projects and/or workstreams actively engaging team members from start to closure
    • strong understanding within quality aspects of clincal trials and knowledge of QMS systems
    • Analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
    • Continuously evaluate roadmap of each technology/vendor to align with the existing/future landscape and adjust/escalate where needed
    • Interact with other application team leads which have interfaces with our applications
    • Follow-up and support releases for the technologies/systems in use
    • User acceptance testing to be performed for each respective technology/vendor systems in use
    • Identify/write system test scripts with the highest quality
    • Review of System Development Lifecycle (SDLC) documentation, as applicable
    • Evaluate Change Control Plan/Report as appropriate in close collaboration with IT

You are:
    • Bachelor’s degree (University degree) or equivalent education required, advanced degree preferred.
    • Experience in different digital health technologies
    • At least 4 years of operational experience in clinical trials with a pharmaceutical company and/or a CRO is required.
    • Seasoned with various testing tools.
    • Experience in developing use cases, user interface specifications and user requirement specification documents.
    • Demonstrated knowledge of clinical development processes, global clinical operations, and strategic planning is required.
    • Demonstrated knowledge of industry best practices for vendor management is required.
    • Experience with self service provides, digital platforms and technologies is preferred.
    • Strong IT skills in appropriate software and company systems.


Our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of variable pay and recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.



As the largest global provider of Functional Service Provision (FSP) with over 90 partnerships and 14,000+ employees, we have deployed FSP solutions across all major functions, from clinical monitoring and project management through data management, statistical programming, and beyond.

ICON Strategic Solutions teams are embedded in our clients' businesses, working as a dedicated resource within some of the world’s leading Pharmaceutical & Biotech companies. You will play a key role in helping to deliver cutting-edge research, working on novel therapies that deliver real impact.

Why choose a career with ICON Strategic Solutions?

Meaningful Work: You’ll contribute to cutting-edge projects that have a real impact on global healthcare. Your work will play a pivotal role in shaping the future of medicine and improving patient lives.

Collaborative Environment: We foster a collaborative and inclusive work culture that thrives on teamwork, diversity, and knowledge sharing. You'll have the opportunity to collaborate with industry-leading experts, learning from their experiences and growing both professionally and personally.

Innovative Technologies: At ICON Strategic Solutions, we embrace the latest technologies and tools to enhance our capabilities. You'll have access to state-of-the-art software and resources, empowering you to deliver high-quality results efficiently.

Career Growth: We value our employees and invest in their professional development. You'll have access to comprehensive training programs, mentorship opportunities, and a clear career progression path. We believe in recognizing and rewarding exceptional performance, providing ample scope for advancement within the organization.

Global Reach: Joining ICON Strategic Solutions means being part of a truly global company. With service capabilities in 92 countries, you'll have the chance to collaborate with colleagues from diverse backgrounds and gain exposure to projects with a global reach.

Company info

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