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Biometrics Portfolio Manager

Remote - US or Canada
Start date
21 Feb 2024
Closing date
22 Mar 2024

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Operations, Operations Management, Project Management
Full Time
Contract Type
Experience Level
Senior Management

Job Details



Phastar is a multiple award-winning global biometric Contract Research Organization (CRO) that is accredited as an outstanding company to work for by Best Companies. We partner with pharmaceutical, biotechnology and medical device organizations to provide the expertise and processes to manage and deliver on time, quality biostatistics, programming, data management and data science services. With offices across the UK, US, Germany, Denmark, Kenya, Australia, India, China and Japan, Phastar is the second largest specialized biometrics provider globally, and the largest in the UK.


Our unique approach to data analysis, “The Phastar Discipline”, has led us to build a reputation for outstanding quality. With this as our core focus, we’re looking for talented individuals who share our passion for quality and technical expertise to join our team.




Accredited as an outstanding company to work for, Phastar is committed to employee engagement, workplace satisfaction and ensuring a healthy work-life balance. We offer flexible working, part-time hours, involvement in developing company-wide initiatives, structured training and development plans, and a truly supportive, fun and friendly environment.


What’s more, when you join our team, Phastar will plant a tree in your honour, as one of our Environmental, Social and Governance (ESG) initiatives. So, not only would you get your dream job, you’ll also be helping to save the planet!




Phastar has established a Project Management Office to formalise the management of projects. The program of work is divided into portfolios, with each portfolio being overseen by a Portfolio Manager. A portfolio can be defined based on client, location, therapeutic area and function, and may comprise of one to multiple studies depending on complexity, scope and size of study. Each study is assigned a single Project Manager, who will co-ordinate the Statistics, Programming, and Clinical Data Management activities in addition to managing third- party vendors within the study. Depending on size of portfolios a Portfolio Manager may also take the role of Project Manager for one or more studies, or oversee more than one portfolio.


Portfolio Managers will oversee the program of work within their portfolio to ensure successful execution of the entire schedule of work to time, budget and quality indicators. They will be responsible for the overall resourcing requirements and projections within a portfolio, oversee and support Project Managers with regards to resourcing of studies, identifying out of scope activities and escalating to Account Managers; oversee and manage portfolio utilisation and realisation targets; identify areas for process improvement with a view to increased efficiency of study conduct. They will ensure consistent methodology of metric tracking in order to facilitate benchmarking of study performance against budget and KPI collection. They will also work with and report back to Head, PMO regarding portfolio status, issue escalation, KPI indicators, quality issues, and resourcing requirements.



Employees will be required to perform some or all, of the following...

  • Implement and track long-term and short-term PMO goals according to company objectives
  • Forecast portfolio resourcing requirements through resource capacity and demands
  • Assignation of projects within a portfolio
  • Ensure appropriate balance of roles and experience within studies and implement flexible resourcing strategies
  • Monitor quality KPIs across portfolio of work
  • Track utilisation and realisation targets within a portfolio
  • Create and review portfolio status report
  • Handle portfolio/project issue resolution in conjunction with Account Managers, or escalate to Head, PMO
  • Input into project review meetings for portfolio/project status updates
  • Attend Portfolio Managers meetings
  • Provide support for Project Managers working within the portfolio
  • Organise & attend Project Managers meeting within each portfolio
  • Raise out of scopes and contractual issues with Account Managers
  • Work with QA to ensure portfolios/projects are conducted according to SOPs & regulatory requirements; review, implement audit and CAPA findings which affect operational processes with a view to continual process improvement
  • Raise quality issues/CAPAs to QA which occur within the portfolio
  • Adhere to PMO SOPs
  • Ensure consistency in processes across studies, and best practices shared
  • Attend meetings with Account Managers/Sales regarding customers within portfolio
  • Provide Operational Strategy to Business Development as part of the sales pro 



  • PhD or MSc in Biostatistics, mathematics, life sciences or a related discipline
  • Significant experience (8 years+) within the pharmaceutical industry (Pharma or CRO) to have a good awareness of clinical trial issues, design, and implementation
  • Familiarity with GCP and regulatory requirements
  • Working in a cross functional environment, with experience of leading studies to completion
  • Experience with Clinical Trial project management and working with budgets on multiple studies across a portfolio of client work
  • Experience of managing resources across Portfolio/multiple projects
  • Experience of reporting to Senior Management and the leadership aspects that comes with this – influencing, being able to present the issues and solutions, problem solving, negotiation etc.
  • Biometrics experience




With the world’s eyes focused on clinical trial data, this is a fantastic time to join an award-winning specialized biometric CRO that is renowned for its technical expertise, outstanding quality and cutting-edge data science techniques. We offer flexible working, part-time hours, structured training and development plans, continuous learning opportunities, and a competitive salary and benefits package. We’re committed to ensuring our employees achieve a healthy work-life balance, within a supportive, fun and friendly working environment.


Should you feel that you have the right skill set and motivations for this position, please apply! Please note that we are considering candidates located anywhere in the US or Canada as this role can be carried out remotely.


Phastar is committed to the principles and practices of equal opportunities and to encouraging the establishment of a diverse workforce. It is our policy to employ individuals on the basis of their suitability for the work to be performed and their potential for development, regardless of age, sex, race, colour, nationality, ethnic or national origin, disability, marital status, pregnancy or maternity, sexual orientation, gender reassignment, religion, or belief. This includes creating a culture that fully reflects our commitment to equal opportunities for all.


Important notice to Employment businesses/Agencies


Phastar does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact Phastar's Head of Talent Acquisition to obtain prior written authorization before referring any candidates to Phastar. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and Phastar. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of Phastar. Phastar shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.


PHASTAR is a specialist biometrics contract research organization offering statistical consulting, clinical trial reporting, data management and data science services by providing expert consultants and managing and delivering in-house projects, FSP-style arrangements and preferred partnerships. Our number one priority is ensuring on time, quality work: every project undertaken is supervised on methodology and utilizes internal processes designed to guarantee optimal quality, inspired by 4,000 years accumulated technical experience across the company. PHASTAR is headquartered in London (UK) and North Carolina (US) and has 14 offices worldwide

Company info
Unit 2,
2A Bollo Lane
W4 5LE

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