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Global Program Manager - R&D IT

Employer
Veeva Systems
Location
Work Anywhere - UK
Salary
Competitive
Start date
30 Nov 2023
Closing date
30 Dec 2023

Job Details

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

 

Tired of trying to make old technology work in pharma? Want to work for the leading cloud software provider for Life Sciences? Looking for an opportunity to do something new, exciting, and with a clear value proposition for pharma and biotech customers?

 

Veeva is looking for an EU-based, experienced R&D IT program leader to manage implementation programs at Veeva’s largest Vault customers globally and guide the transformation of their R&D technology landscape. You will work closely with Veeva’s Account Management Team to ensure delivery success across your Vault R&D program(s), continuous improvement of existing applications, and overall Customer Success for the programs.

This role is ideal for a self-starter who works well in a remote setting and is able to travel approximately 50% of the time. Work location is flexible, ideally close to a major EU airport. Qualified candidates must be legally authorized to be employed in the European Union or the UK. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position.

 

What You'll Do

  • Service Delivery accountability for one or more Global Vault implementations in Clinical, Quality, or Regulatory at our strategic accounts
  • Work with IT and business executives to define deployment, governance, and transformation roadmap
  • Establish Post-deployment application management
  • Support implementation proposals and services contract negotiation
  • Coordinate Customer Success Manager activities to drive product value and adoption
  • Coordinate Product Management and Product Support activities 

 

Requirements

  • 7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, Quality & Manufacturing)
  • In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, Quality, Manufacturing
  • Track record of success leading diverse global teams to deliver large, complex GxP technology implementations with outstanding results
  • Experience in technology strategy and roadmap development for large customers, ideally in GxP environments
  • Expert in written communications and proven executive communication skills
  • Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level
  • Advanced (certified) project management skills
  • Strong knowledge of 21 CFR Part 11 requirements and Computer Systems Validation
  • Skills in problem resolution, negotiation, dealing with ambiguity, establishment of effective processes, influencing without authority  

Nice to Have

  • Veeva Vault implementation experience
  • Software as a Service implementation experience
  • PMP, PMI PgMP certification

Company

Veeva is a mission-driven organization that aspires to help our customers in the life sciences industry bring their products to market, faster. Our teams develop transformative cloud software, data, services and consulting to make our customers more efficient and effective in everything they do. Founded in 2007, Veeva works with 950+ customers, operates across 165+ countries and has 4700+ employees globally. 

Our core values — do the right thing, customer success, employee success, and speed — guide our decision making and define our culture. Doing the right thing means that we are concerned about more than just financial success. Veeva became a Public Benefit Corporation in February 2021, recognising our responsibility to customers, employees and the community, in addition to shareholders' interests.  

Veeva is a Work Anywhere company, meaning you can work at home, at a customer site, or in an office on any given day. Opportunities are available across Europe - our offices are based in Oxford, Frankfurt, Paris, Barcelona and Hungary. 

Company info
Website
Mini-site
Veeva Systems
Location
Spires House
John Smith Drive
Oxford Business Park South
Oxford
OX4 2RW
United Kingdom

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