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Senior Product Manager

Start date
9 Nov 2023
Closing date
9 Dec 2023

View more

Sales / Commercial, Product Management
Full Time
Contract Type
Experience Level
Experienced (non-manager)

Job Details

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.


The Senior Product Manager will manage the delivery of a number of products. This includes product feasibility assessment, incorporating feedback from stakeholders, prioritizing those items, costing them, and tracking them from the complete Software Development Life Cycle (SDLC) through to the delivery of products into pilots, production, and demonstration environments.

Additionally, the Senior Product Manager works with pilots to establish expectations, manage them, gathering feedback on their experiences, new requirements, and any issues that might arise from the usage of products.

The role:
  • Recognize, exemplify and adhere to ICON'svalues which center around our commitment to People, Clients and Performance.
  • As a Manager, the employee is expected to recognize the importance of and create a culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.
  • Travel (approximately 30%) domestic and/or international.*
  • *Determine/negotiate goals, time frames, funding limitations, deliverables , roadmap, staffing requirements and allotment of resources to a portfolio of products
  • *Work with Stakeholders to ensure the product delivers the planned benefits and that those are fully realized in partnership with the business and/or clients where applicable.
  • *Responsible for the launch of the end product ensuring all operational elements are fully tested, piloted and ready for launch. Lead the technical input to RFI/RFP responses and represent ICON in business development activities as required.
  • *Support best practice, seek customer feedback, implement corrective actions and exploit opportunities for cost reduction and continuous improvement within the Clinical Trial space
  • *Build and maintain effective working relationships with Sponsors and business stakeholders to ensure that Firecrest delivers new products that drive revenue growth within ICON
  • Establish and maintain regular communication with teams, set personal development objectives and give performance feedback in order to create a high performing culture.
  • Provide input into the strategy and vision for Research and Development based on experiences with stakeholders, industry knowledge, and insights garnered from publications.
  • Provide input to case studies from pilot experiences.
  • To undertake other reasonably related duties as may be assigned from time to time.
You will need:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Experience: EU/APAC: 10+ years of prior relevant experience in progressive IT as part of software development team with an emphasis on leadership and planning (or other applicable areas)
  • Subject Matter Expertise in Agile Methodology.
  • Proven track record of success in leadership role in order to achieve ICON goals leading to continued success.
  • Proven ability to attract, retain, and develop talented direct reports.
  • Strong product development, testing, validation and engineering skills.
  • Energetic individual, eager to manage multiple activities and priorities. Dedication to quality in all work tasks and deliverables.
  • Excellent understanding of the software business and its practices.
  • Active involvement in the use of online communities and an understanding of the use of current online and digital technologies
  • Due to the nature of this position it may be required for the employee to travel. Therefore, dependent on the employee’s location, the employee may be required to possess a valid Driver’s license.

We are a culturally diverse company with over 40,000 talented and ambitious people with varied skills, perspectives & backgrounds working together across 40 countries. Our success depends on the knowledge, capabilities and quality of our people. That’s why we are committed to developing our employees in a continuous learning culture - one where we challenge you with engaging work and where every experience adds to your professional development.

At ICON, our focus is to provide you with a comprehensive and competitive total reward package that comprises, not only an excellent level of base pay, but also a wide range of recognition programs. In addition, our best in class employee benefits, supportive policies and wellbeing initiatives are tailored to support you and your family at all stages of your career - both now, and into the future.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know.



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