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Proclinical Staffing
England, Berkshire, Slough
Start date
18 Sep 2023
Closing date
2 Oct 2023

View more

Sales / Commercial, Commercial Management
Full Time
Contract Type
Experience Level
Experienced (non-manager)

Job Details

Proclinical are recruiting for a FSE UK to join a medical device and technology organisation. This role is on a permanent basis and is located in Slough.


  • You are sensitive to the requirements of critical account customers.
  • Attend meetings with both supervisor and colleagues to stay updated on divisional method and performance.
  • Collaborate with customers to install, uphold, calibrate and repair laser systems, sub systems or sub-assemblies.
  • Conduct product alignment and certification to specification.
  • Offer on-site technical assistance both at customer locations, at the service centre and at events, workshops and shows.
  • Adhere to company processes and policies in accounting for purchases, spare part ordering, van stock and prompt return on RMAs.
  • The ideal candidate will develop, positive, accommodating relations with customers.
  • Constantly partake in and develop a positive and high performing service team.
  • Other tasks may be assigned.

Key Skills and Requirements:

  • A background in servicing lasers and expertise in basic laser physics would be ideal.
  • Technically strong to master most multifaceted devices.
  • Interpersonal and communication skills both verbally and in writing.
  • A motivated individual with the ability to work well both in a team as well as independently.
  • Willing to travel for business needs with the ability to stay overnight if needed.
  • Computer literacy.
  • Customer oriented.
  • An analytical individual with the ability to resolve issues.
  • Able to persuade and influence people.
  • Capable of sharing knowledge with others.
  • Commercial insight.

If you are having difficulty in applying or if you have any questions, please contact Manon Madelenat at +33 1 88 88 00 96 / +44 20 7440 0631.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology and medical device companies.

Proclinical Staffing is an equal opportunity employer.




At ProClinical we have one aim: to support life science companies in the many challenges they face while combatting unmet medical need worldwide.

Ageing populations, rare diseases, epidemics and the millions of patients without access to medication are just a few of the pressing issues that life science companies contend with. The industry is under increasing pressure to develop new and innovative ways to save and improve patients’ lives. 

ProClinical’s mission is to support their work by connecting life science companies with the highly skilled professionals they need to continue innovating. 

Internal recruitment and HR teams often struggle to continuously source skilled, experienced professionals to fill highly-specialised and niche roles. ProClinical combines a deep understanding of the industry with extensive candidate networks to provide both a technical and cultural fit for our life science partners.


Company info
0800 988 4437
Eldon House
Eldon Street
United Kingdom

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