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Patient Recruitment Strategy Lead

Employer
IQVIA
Location
Bratislava
Start date
31 May 2023
Closing date
2 Jun 2023

View more

Discipline
Clinical Research, Patient Recruitment
Hours
Full Time
Contract Type
Permanent
Experience Level
Management

Job Details

We are looking for passionate individuals with an interest in healthcare to join our rapidly expanding Global Patient and Site Solutions team. Experience in a client facing, account management or sales type role is essential, and we are particularly interested in those with a healthcare communications or clinical trials background.

This position offers the flexibility to be home-based in EMEA.

PURPOSE

Our team of Patient Recruitment Strategy Leads collaborate with internal stakeholders and subject matter experts to develop patient recruitment, retention and site engagement support strategies. The focus of our team is on helping our clients, find, enroll and retain patients on clinical trials. Our mission is to make sure that all clinical trials are designed with the patient in mind and our strategies ensure the patient and site staff running the trial feel as supported as possible.

The Strategy Leads role is to support the achievement of new business targets through the development of proposed patient recruitment/retention and site engagement strategies. Articulate these strategies during the request for proposal process, including budget development, proposal text and slide presentations.  If needed, support Sales by presenting/defending the patient recruitment/retention strategy during customer meetings. 

RESPONSIBILITIES

  • Serve as internal strategy consultant for new business opportunities
  • Develop strategic patient recruitment/retention and site engagement strategies for new business opportunities by working collaboratively with cross-functional stakeholders and subject matter experts
  • Build, review and update patient recruitment and retention budgets as needed during the strategy development process to reflect the most current strategy
  • Describe the patient recruitment/retention and site engagement strategies in a cohesive and compelling story for internal and external customers
  • Continuously support the Request for Proposal process including proactively following up on assigned opportunities to ensure business financial goals including, Gross New Business and Net New Business are achieved/exceeded
  • Work together with operational team to translate recruitment, retention and site engagement strategy into operational plan to positively impact recruitment and retention rates
  • Input into strategy adjustments for ongoing studies where requested
  • Mentor or support junior level staff on patient recruitment, retention and site engagement strategy development
  • Actively partner with the operational teams to stay knowledgeable about new strategic partnerships, proof points and case studies
  • Build relationships internally and externally with individuals that can help us enhance future recruitment strategy
  • Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
  • Lead initiatives as assigned by management to increase productivity, efficiency and/or strategic differentiation in the market
  • Other duties as assigned by management

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Essential
    • Experience in an account or sales role, or with direct experience driving new business
    • Passion for patient centricity / healthcare communications / clinic trials
    • Extensive experience in a client facing / relationship building role
    • Excellent presentation and negotiation skills
    • Accountability for all assigned tasks and experience proactively taking ownership of opportunities as they arise
    • Demonstrated ability to influence stakeholders at all levels, establish and maintain relationships with individuals inside and outside the organisation
    • Excellent organizational and problem-solving skills
    • Demonstrated ability to work effectively in a high pressure and deadline driven environment, proactively managing competing priorities
    • Thorough grasp of all standard computer programs including Microsoft PowerPoint, Word and Excel
  • Desirable
    • Demonstrated ability to work with subject matter experts to create detailed and tailored engagement / communication strategies
    • Knowledge of the drug development / clinical trials processes
    • Experience working in patient recruitment in any context
    • Experience in healthcare communications
    • Experience developing ballpark and detailed budgets and discussing these with internal and external stakeholders

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s degree in a health care or other relevant discipline or educational equivalent
  • 7 yrs. of relevant and client facing industry experience (patient recruitment / communications / strategy)
  • Or equivalent combination of education, training and experience

PHYSICAL REQUIREMENTS

  • Extensive use of keyboard requiring repetitive motion of fingers
  • Extensive use of telephone and face-to-face communication requiring accurate perception of speech
  • Regular sitting for extended periods of time
  • Some travel required

#LI-elenaszudorova

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

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