Screening Site Receptionist
- Employer
- Parexel
- Location
- Harrow, United Kingdom
- Salary
- Competitive
- Start date
- 24 May 2023
- Closing date
- 23 Jun 2023
View more
- Discipline
- Clinical Research, Clinical Trials Manager / Administrator
- Hours
- Full Time
- Contract Type
- Permanent
- Experience Level
- Experienced (non-manager)
Job Details
You will assist in the conduct of studies across all therapeutic areas by welcoming the trial participants to the unit, and performing tasks related to their volunteer experience whilst also ensuring that the screening related ICH Good Clinical Practice (GCP) functions are fulfilled.
You will directly contribute to the completion of admission cohorts within set timelines. All work is conducted in accordance with ICH-GCP and following local regulatory requirements and relevant Standard Operating Procedures (SOP’s).
You will need to be flexible with working hours as you will be required to work early shifts depending on the business needs.
Key Accountabilities :
- First point of contact for all visitors (Volunteers / Corporate / Suppliers etc.) to the Unit.
- Coordinating sign-in, visitor cards and log-books as required.
- Providing hospitality as required
- Ensure the required documentation is printed, collated and available.
- Ensure that any electronic devices are charged and available.
- Preparing and providing wrist bands, labels and lanyards for volunteers
- Ensure that the required documents are requested, processed, and filed in accordance with local guidelines, e.g.: Identification documents, permits, NI numbers, next of kin details, GP details, etc.
- Verifying each volunteer by checking them into the unit.
- Obtaining a photograph of each volunteer if not present on the database.
- Checking volunteer screening status.
- Liaise with and provide volunteers update on their screening status.
- Booking repeat visits if required.
- GP notification and medical history requests.
- Collating and filing required payment information from the volunteers.
- Point of contact for payment queries until resolution - liaising with vendor and volunteers.
- Bank holiday payment planning and communication between vendor, volunteer and Parexel staff
- Coordination and distribution of participant and GP practice payments.
- Flexible approach to work, namely supporting across the Screening and Enrollment and Recruitment team, in additional duties as and when required.
- Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced, and objective manner.
- Support and coordination of volunteer recreation activities in experimental phase as required.
- Support with coordinating and arranging staff team build activities.
- Any other reasonable duties as assigned by line manager.
Skills, Knowledge & Experience:
- Excellent interpersonal, verbal and written communication skills
- Highly developed organizational and problem-solving skills
- Professional approach to customer service and satisfaction
- Maintaining confidentiality to sensitive participant data
- Capability to self-motivate and work remotely to set targets
- A flexible attitude with respect to work assignments and new initiatives
- Good time management and an ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
- Willingness to work under pressure and apply oneself to cross functional tasks
- Team worker, a high degree of integrity and an excellent work ethic
- Preferably have experience of the clinical trials environment
- Language: Good standard of written and spoken English
- Computer literate: ability to use MS Word, Excel and Outlook
Education:
- 5 GCSE’s or equivalent
Company
When you join us, you’re joining a team that sees everything they do as an opportunity to transform the world for patients everywhere. When our employees bring their many perspectives together to tackle a new challenge, there’s no limit to what they can accomplish. Through it all, at the center of all we do, is a patient whose life could change – forever. And together, we’ll do it With Heart™.
How to describe Parexel’s culture in one word:
Working With Heart™ - Christina's perspective:
Careers Blog | Our Culture | Diversity, Equity & Inclusion | Benefits | Our Hiring Process
Parexel is among the world’s largest clinical research organizations (CROs), providing the full range of Phase I to IV clinical development services to help lifesaving treatments reach patients faster. Leveraging the breadth of our clinical, regulatory, and therapeutic expertise, our team of more than 21,000 global professionals works in partnership with biopharmaceutical leaders, emerging innovators, and sites to design and deliver clinical trials with patients in mind, increasing access and participation to make clinical research a care option for anyone, anywhere.
- Website
- http://www.parexel.com/
- Telephone
- +44 1895 238000
- Location
-
The Quays
101-105 Oxford Road
Uxbridge
Middx
UB8 1LZ
United Kingdom
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