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Senior Customer Engagement Account Manager - Cardiology

Employer
Barrington James
Location
2 -3 Days in Amsterdam Office
Salary
Up to €115k All inclusive Package
Start date
2 Mar 2023
Closing date
1 Apr 2023

View more

Discipline
Marketing, Public Relations, Medical Communications
Hours
Full Time
Contract Type
Permanent
Experience Level
Senior Management

Job Details

EU Customer Engagement Excellence Manager 
Location: Amsterdam 
Reporting to the Regional Head of business Excellence 


Barrington James are long term partners of a leading global pharmaceutical organisation based out of Amsterdam. We are currently focussed on expanding their service offering across Europe due their 2022 success and upcoming product launches. 


As part of their 2023 expansion we are looking for a European Customer Engagement manager that can work across their entire EU counterpart. Working alongside 8 specific countries with the main aim to improve customer engagement and future priorities for the business. 


You will have the opportunity to work directly with the Head of their Business excellence function, collaborating with them day to day and ensuring the success of their current and future pipeline. 

The role:

  • Defining, designing, and implementing a framework within the EU regional function, aiming to improving customer engagement for all the customer facing teams within the business 
  • Be accountable for strategic account management, coaching and overseeing of regional incentive schemes. Make certain that the needs for specific training are identified, along with the teams' future priorities.
  • Interact with 8 countries across Central Europe, working with local country heads to steer priorities and projects, allocation of resources and focus areas in the right direction 
  • Collaborate with internal and external stakeholders within the region e.g., medical, market access and commercial teams 
  • Interact with and engage with global colleagues from other regions outside of Europe understanding the global initiatives in functions and implementing strategies that could work for both businesses / function offerings. Aiming to introduce a hybrid customer engagement model. 

Key Requirements: 

  • Undergraduate degree in a relevant life science discipline. The MBA is a plus
  • It's crucial to have a successful track record in account management and customer-facing positions.
  • TA (Therapeutical Area) knowledge – Oncology, Neurology, Cardiology, Metabolic 
  • Business savvy, and a love of analytics and data
  • Excellent interpersonal and persuading abilities
  • Powerful lateral leadership abilities
  • Strong stakeholder management – Ability to manage and influence decisions 
  • High level of proficiency in the English language

By clicking “apply” you will be sending your CV to Georgia Wright at Barrington James. Georgia is a specialist Senior recruiter within Market Access and HEOR. She will discuss the opportunity in detail with you, facilitate your application and will manage the process acting as a link between the company and yourself. Due to the interesting nature of this position, it is likely that recruitment could close prematurely due to a high number of expected applicants. To avoid disappointment, apply as soon as possible.
Please call +44 1293 776644 for more information or reach out to Georgia Wright directly on gwright@barringtonjames.com with the link to the job advert.

 

Company

We’re great at what we do. A collection of the worlds finest Life Science recruiters working for the worlds best Life Science consultancy.

Originally, a purely contingency and contract recruiter, focused in the UK, Barrington James is now a sophisticated, highly effective provider of human resources solutions up to full RPO, partnering the pharma, medical devices, and healthcare industries right across the globe.

Company info
Website
Telephone
01293 776644
Location
Victoria House
Consort Way
Horley
Surrey
RH6 7AF
GB

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