Patient Logistics Manager

Proclinical is seeking a Patient Logistics Manager for a leading biotech company located in Redwood City, CA.

Must be eligible to work or be a citizen in the US.

Job Responsibility:

• Manufacturing slot management and coordination
• Patient scheduling
• Patient enrollment
• Supply of materials to clinical sites
• Transportation of patient material and products
• Coordination of patient samples for testing
• Provision of JIT packaging
• Coordination of FP delivery
• Support the onboarding of clinical sites through the delivery and execution of:
• Hospital training
• Packaging instructions
• SOP, form, and process development
• Manage external suppliers and service providers as required to support patient logistics operations and future growth opportunities.
• Track and maintain patient logistics metrics to include, but not limited to, cycle time, utilization, cancellations and reschedules, and patient volume.
• Partner and support functional areas in the development of required business systems that support the growth, maturity, and expansion of patient logistics operations to include, but not limited to, order management, inventory management, COC/COI, AR, invoice generation, production management, BOM management, item master management, purchase order management, CRM and more.
• Support and execute computer system validations.
• Support and drive quality event investigations related to patient logistics management.
• Support developmental activities to include packaging validations, process qualifications, etc.

Skills and Requirements:

• Bachelor's degree or equivalent combination of education and experience.
• Strong customer service and patient focus.
• Strong understanding of business systems and enterprise resource planning systems.
• Hands on experience in supply chain operations, logistics, trade compliance, materials management, warehouse / physical distribution, and customer order fulfilment.
• Demonstrated ability to build trust and effective relationships/partnerships with peers and stakeholders.
• Effective communication, presentation, decision making, influencing and negotiation skills.
• Acumen in problem solving and managing priorities.
• Commitment to quality & safety.
• Highly collaborative team player who fosters open communication and facilitates mutual understanding and cooperation between all stakeholders.

If you are having difficulty in applying or if you have any questions, please contact Brianna Copeland at (+1) 267-297-3280 or b.copeland@proclinical.com.

Proclinical is a specialist employment agency and recruitment business, providing job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies.

Proclinical Staffing is an equal opportunity employer.

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