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IT Support Technician

Richmond Pharmacology
London, United Kingdom
Start date
18 Jan 2023
Closing date
26 Jan 2023

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Job Details

Role - IT Support Technician

Salary - Competitive

Duration - 9 Month FTC (Potential to go perm)

Location - London Bridge (On-site)

We are a Clinical research organisation based in Central London seeking for an IT Support Technician who will support with technical support within both sites in London Bridge as well and supporting on the Medical Devices support. The post holder will form part of a small team maintaining critical IT infrastructure for site based and remote users.

Solid experience in support of Windows based operating systems, network account administration and applications is required.

You will work closely with colleagues: clinical trial assistants, doctors, data management, HR, Finance and other staff to provide applications advice and support.

Knowledge of the below would be beneficial:

Windows 10/11

Active Directory/ GPO
Office 365

Experience on Helpdesk (Prioritising)
Windows Server 2019, 2016, 2022
Exchange 2016 (Some exposure)


Papercut (Printer Management)


Network (Basic)

Software/Hardware Troubleshooting Skills

Software Deployment

Liaising with 3rd party support and vendors

Basic Azure and End Point Manager (Intune)

If you believe that you have the skills and experience required to succeed in a role of this nature and would like to apply, please register your interest through the BambooHR portal. You will be asked to supply basic contact details and a current CV.


Richmond Pharmacology is one of Europe’s leading early phase Contract Research Organizations, focusing on phase 1, first in human studies, TQT studies and bridging studies. We have a growing phase 2 and phase 3 portfolio too and remain at the leading edge of trial design. Our continued growth and globally renowned research team make this an exciting environment to work for anyone with a passion for the life sciences, while our commitment to discovering the best talent from across the spectrum makes our dedicated clinical trials unit in London Bridge a truly diverse environment.

Find Us
1a Newcomen Street
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