Education Centre Assistant - Renal Care - Manchester

Education Centre Assistant - Renal Care - Manchester

• Dynamic international medical technology company
• Highly regarded product range and high performing team and company culture

CHASE is recruiting for an Education Centre Assistant on behalf of a rapidly expanding international medical technology company that's committed to improving the quality of life for millions of people in the UK every day.

Our client is a major player in the renal care market, across the UK, Europe and the United States. The Education Centre Assistants role is to support the nursing team in their mission to provide high quality evidence patient training allowing patients to learn how to carry out their own peritoneal dialysis. This role is a mixture of general reception duties along with administration tasks. The role will also learn some basic key clinical skills to allow additional support to the nursing teams and patients.

Essential Duties and Responsibilities:

• Responsible for admin related tasks in relation to patient and healthcare professionals
• The role covers all general receptionist duties relating to the running and regulation of the centre
• Following appropriate training know how to set up a peritoneal dialysis machine and simple problem solving under supervision of nurse on duty
• Following appropriate training able to identify the different dialysis solutions in use at the education centre
• Responsible for answering calls, organising patient booking service, recording, and relaying messages
• Collating and analysing all the patient satisfaction surveys as per the regulations
• Answering calls and taking clear messages
• Speaking with patients and their relatives prior to their stay at the centre
• Greeting patients and visitors to the centre
• Help the clinical team with general tasks such as patient training material changes and ensuring documents are up to date
• Ensuring the centre is compliant with purchasing policies and all invoices are administered appropriately and on time

Qualifications/ Education and/or Experience:

• Computer experience essential with Office 365
• Good written and spoken English
• Must be able to work independently and help deal with possible emergencies
• Previous admin experience preferred
• Previous working in a healthcare setting desirable but not essential

In return you can expect a very attractive financial and benefits package and the chance to represent a genuine market leader in its field with major growth plans for the next few years.

Please apply online of contact CHASE for further information on 0131 553 6644.

Reference Number: 32945