Essential Functions

• Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.

• Participate in the selection and onboarding process for new CTAs/CRAs/CRSs by conducting candidate review and participating in the interviewing process. Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.

• Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable.

• Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies that are appropriate to their experience and training.

• Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.

• Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.

• Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.

• May fill in as a CRA for a defined project or to assist with milestone achievement on a temporary basis.

Qualifications

• Bachelor's Degree

• Experience in a CRO or Pharma in a PM type capacity

• Strong communication skills (verbal and written)

• Excellent organization, interpersonal, teamwork skills with exceptional attention to detail and accuracy

• Positive attitude and ability to interact with all levels of staff

• Ability to manage multiple priorities to meet deadlines as necessary

• Proficient in Microsoft Excel and experience with Peoplesoft preferred

• Willingness to work in a flexible and challenging environment

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com