Looking for a new opportunity? How about becoming a Branch Service Coordinator? Our client is on the hunt for someone to fill this exciting position!

We are looking for someone who has experience in planning and coordinating the schedules of field service techs, who have experience using simPRO Service Management System, and individuals who have an enthusiastic personality and a diligent work ethic!

The Successful Candidate will be responsible for managing the day-to-day activities of field service technicians, ensuring that service level agreements are adhered to, and to ensure best practice and customer service.

We are seeking applications from candidates with experience in a planning and coordinating the schedules of field service techs, those who have experience using simPRO Service Management System, and individuals that have an enthusiastic personality and a diligent work ethic.

The Company:

Our client is a global leader in precision measurement and weighing equipment for industrial and scientific purposes, servicing the food, pharma, and analytical services industries.

What are the benefits?

Amazing workplace culture
Ongoing training
Constant support from an involved and innovative team
Opportunity to work with a global leader

Duties of the role include but are not limited to:

Plan, analyse and change schedules in accordance with customer demands and priority levels
Organise the day-to-day activities of Field Service Technicians to ensure service levels are met
Collaborate with designers on procurement, that will ensure required material is delivered on-site in compliance with service level agreements
Adhere to dispatch processes and other procedures and policies
Management of internal and external customers to provide outstanding customer service
Monitor all forms of documentation from Field Service Technicians

Successful candidate with have:

At least two + years of planning or scheduling experience in a service, logistics or manufacturing environment
Previous experience using simPRO Service Management System
Bachelor of Business or a technical qualification ideal
Excellent written and verbal communication skills
Australian permanent residency or Australian citizenship

If this sounds like the job for you, please apply now! Or, if you have any questions and want to find out more, get in touch with Celeste Lando at Fuse Recruitment Melbourne on 0404 419 950. We would love to hear from you!

At Fuse, we specialise in recruitment for the manufacturing industry and actively source a variety of roles for a broad range of manufacturers. If you are looking for a new opportunity, we'd love to hear from you!

If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!

#ChooseFuse

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