Role: Facilities Manager - Hard and Soft Services

Location: Dublin

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

That’s our vision. We’re driven by it. And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.

The role:

We are looking for an experienced Facilities Manager of both hard and soft services with excellent people & customer skills, to take ownership of all aspects of day-to-day management of our corporate global headquarters in Dublin, consisting of up to 1000 staff.

Key responsibilities:

• Management of all Facilities & Administration aspects of a global corporate headquarters on a day to day basis
• Managing the Facilities & Administration team to deliver the highest level of customer service and ensure adequate training, mentoring and development is received.
• Ensuring facilities and amenities are in-place for on-site visitors
• Management of Facilities services to the site during normal hours of operation 8am-6pm Monday to Friday
• Management of the site outside of normal hours on a 24/7/365 basis
• Ensuring all Facilities, Administration, Security and other related policies are complied with at all times
• Management of client audits for Facilities & Administration
• Responsible for administration of facility security systems
• Management of space planning for the site
• Facilities project management
• Conducting or overseeing Maintenance & housekeeping of facility including but not limited to:
  • Planned & reactive equipment maintenance.
  • Makes periodic or special inspections of premises to determine repair work necessary.
  • Manages the design, planning, construction and maintenance of equipment, buildings and other facilities.
• Planning, budgeting and scheduling facility modifications including estimates on equipment, labor, materials and other related costs.
• Developing criteria and performance specifications for facilities and equipment required to meet unique operating requirements and building and safety codes
• Overseeing facility vendors, including but not limited to all hard services, fire and life systems, office supplies, cleaning services, security, pest control, catering, document storage/shredding, laboratory support
  

Skill and experience:

• Proven strong people management skills and excellent people and customer skills.
• Proven track record in managing a team of direct (in-house) and indirect (outsourced) reports to deliver excellent service levels on-site.
• Strong knowledge and experience of hard services, plant and equipment, AC, HVAC, Critical Systems such as Generator back up, Statutory Compliance, Fire Detection and Suppression Systems, Water treatment, plumbing and electrical systems.
• Strong Contract Management and Contractor Management Skills, including tendering and cost-savings
• Proven track record in administration management such as invoice processing, reception, front of house, customer facing services plus back office administration
• Experienced at Space Planning, Headcount Management, Furniture Projects, New Hire Inductions
• Financial ownership of Budget, Forecast and Year to Date Actuals
• Strong Facilities Project Management skills with track record in leading medium-large Facilities Projects
• Experienced Planned and Reactive Maintenance manager
• Experience at managing health and safety, ergonomics, Security, Catering, Cleaning management
• Qualifications in Facilities Management or similar discipline a requirement. Qualifications in business, finance, administration, project management, health & safety an advantage.

Benefits of Working in ICON:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

Are you a current ICON Employee? Please click here to apply: link