Salesforce Effectiveness (SFE) & CRM Lead

Global Pharmaceutical company growing fast in Australia require a SFE & CRM lead to assist in data migration and designing & implementing SalesForce.

On top of this, you will act as a business partner to the commercial teams by designing & implementing Sales Force Effectiveness deliverables including performance analysis, planning, resource allocation, deployment strategies, modelling and territory management/optimisation, sales incentive calculation, local and global reporting.

You will own existing CRM system management & optimisation as well as work on the implementation of the new CRM, ensuring adequate support to the CRM (actual and future) and to develop analysis from different systems and tracking of all relevant KPIs and sales performance in a standardised manner. You will contribute to the definition of the CRM roadmap to drive sales force effectiveness and efficiency into the future.

Key responsibilities:

• Salesforce planning & Optimisation
• Lead and implement the Sales Force Effectiveness deliverables, services & processes on behalf of the Australian affiliate and in alignment with global frameworks/best practice
• Communication & Reporting
• Setup, manage and maintain CRM infrastructure and systems in close alignment with external partners as well as the Regional Business Excellence team (CRM, Analytics, Dashboards, Insights, etc.)
• Drive the systematic generation of insights and recommendations for the business. Ensure the quality, timeliness and consistency of reports delivered periodically

Desired experience:

• 5 years Business Analyst experience within a Pharmaceutical company
• Data Analytics and data management within a commercial organisation
• Company wide communication with internal stakeholders
• Proven track record of performing complex statistical analysis that leads to actionable information
• Expert in Advanced Office Suite
• Knowledge of SQL language

This is a fantastic opportunity to join a Global Pharmaceutical company, that has big plans for their Australian business. You will be at the forefront in driving their technical abilities.

ABOUT i-PHARM CONSULTING

i-Pharm Consulting is a specialist Recruitment Company servicing the global Life Sciences industry. We provide both permanent and contract staff to a wide range of Pharmaceutical, Medical Device, Biotechnology and Contract Research Organisations (CROs). i-Pharm has specific expertise in Clinical Research, Sales & Marketing, Medical Affairs, Regulatory Affairs, Pharmacovigilance, Quality Assurance, Supply Chain & Logistics and Bioinformatics.

www.i-pharmconsulting.com

TO APPLY

If you would like to discuss this vacancy further, please call Practice Lead Joe Kennedy on 0498 454 969, or email JKennedy@i-pharmconsulting.com. If this role is not suitable, Mollie is also available to discuss other possible positions or answer any general questions regarding your career and the current market.