Skip to main content

This job has expired

Service Desk Analyst

Employer
Planet Pharma Staffing Limited
Location
Chester, Cheshire (GB)
Salary
Competitive Salary
Start date
13 Sep 2022
Closing date
10 Oct 2022

View more

Job Details

**NEW HYBRID SPANISH or FRENCH or ITALIAN SPEAKING IT Service Desk Analyst - Cheshire area, United Kingdom + 12 month full-time contact!**

 

Planet Pharma are working a global pharmaceutical company who are looking for a Spanish speaking individual to join their team working as a service desk analyst.

 

Our client is globally renowned for their work across various therapeutic areas and are further growing their accounting team.

 

 

As part of this role, you will be responsible for:

 

Handling the initial client contact via telephone, email, chat, or portal and providing technical/application support to employees in the Field and Scientific divisions globally. Expectations include an ability to build rapport and develop good working relationships within the team, End Users, and other regional Service Desk teams.

 

What they are looking for!

• Basic understanding of ITIL Framework and ITSM.

• Prior related work experience in a technical support environment, and/or Service Desk environment preferred (including tools, processes, and methodologies, Telephony systems and ServiceNow etc.)

• Experience with Microsoft Office Suite required.

This is initially a 12-month contract with opportunity to extend past this and is a great opportunity to gain experience in the pharmaceutical industry. This position offers hybrid working with 50% work from home flexibility.

 

 

My client is PROUD to be a leading Global Pharmaceutical Company. Their employees get to know their co-workers on a personal level and have a unique opportunity to work in an environment that gives the opportunity to gain exposure to the pharmaceutical environment. This CRO pride themselves on career opportunities for their employees where they actually support and encourage career growth.

 

This role will not be available for long, if you are interested, please reach out ASAP with a good time to call and discuss further. Please contact me at 0044 118 380 5610. Alternatively, please send me your CV to edurmaz@planet-pharma.co.uk and we can arrange a time to speak.

 

We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/sexual orientation, or age.

Company

Planet Pharma was founded by a dedicated team of professionals with extensive experience supporting the pharmaceutical, biotechnology, and device industries.

Our goal is to create an organization that strengthens the employer-employee dynamic by connecting clients with talent. This results in making staffing more personal and creating enduring, valuable relationships. We value communication with our clients and make it our priority to have the hiring process be as fast and successful as possible.

We leverage cutting-edge technology and flexible service delivery models that provide efficient, personalized solutions for your business.

Our global headquarters is in Northbrook, IL and branch offices are based across the United States and Europe.

Company info
Website
Telephone
+44 203 868 1000
Location
10 Greycoat Place
London
England
SW1P 1SB
United Kingdom

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert