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IT Service Delivery Coordinator

Employer
Hobson Prior
Location
Switzerland
Salary
GBP41.64 - GBP49.97 per hour
Start date
15 Aug 2022
Closing date
12 Sep 2022

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Discipline
Information Technology
Hours
Full Time
Contract Type
Contract
Experience Level
Experienced (non-manager)

Job Details

Hobson Prior are currently seeking for an IT Service Delivery Coordinator to join a fantastic biotech organisation on a contract basis located in Zug. Our client is focused on improving the lives of many who suffer from cancer.

Please note that to be considered for this role you must have the right to work in this location.

Key Responsibilities:

  • For this position, you will assist in the onboarding of new personnel, guaranteeing supply of hardware is on time and offer IT onboarding training to all levels of the organisation.
  • When required, you will serve as a shared resource to triage, troubleshoot, resolve, raise IT problems to any other IT teams.
  • Contribute to asset tracking, inventory management, vendor management, and process development actions.
  • The ideal candidate will guarantee provision of all hardware and assets to new employees on a timely manner as well as solutions to repairs of break fixes as well as life cycle management.
  • Manage urgent requests in an expedited manner.
  • Any other assigned duties.

Key Skills:

  • Communication skills both verbally and in writing to all levels of the organisation.
  • Capable of engaging and maintaining information in a swift manner as well as display concepts in a user-friendly manner.
  • Able to think analytically with the ability to resolve issues and work independently.
  • Client service capabilities.

Requirements:

  • At least 3+ years of experience within core IT delivery success.
  • At least 3+ years of experience in remote order management of IT hardware, peripherals and mobility devices.
  • At least 2+ years of supplier and order management experience, guaranteeing meeting deadlines.
  • Computer literacy with Microsoft systems as well as apple devices.
  • Familiarity with several platforms which involves PCs, Apple devices, Microsoft devices, Audio Visual and any others used in the daily actions.
  • ServiceNow experience.
  • Previous involvement in documenting procedures, processes and knowledge vase articles would be beneficial.

Apply now:

If you are interested in learning more or applying to this exciting opportunity then please click "Apply" and upload a copy of your CV. Alternatively, for further details or to talk directly to a life sciences recruitment specialist directly, please select "Contact me" at the top of this page.

Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.

Company

Providing recruitment solutions across the life sciences industry

Hobson Prior is a leading specialist life sciences recruiter focused on finding and placing outstanding candidates across Europe and the Asia Pacific. We work proactively and with integrity, communicate in a professional and honest manner and invest time to understand and match the exact requirements of our clients and candidates.

Our highly selective clients trust us to source and secure interim and permanent candidates who’ll make a real difference to the success of their business. Our candidates, the best in the industry, often choose to work with us exclusively because we offer the best opportunities in their specialist field.

Representing who we are and what we stand for, our values influence the way we serve our clients and candidates and the way we interact with each other.

We identified them collaboratively – as a team – and so feel 100% invested in them. Together, we think they provide the best possible outcomes all who work with us.

Professional
Our standards are set high. We work to a rigorous set of processes to ensure that our conduct is professional, ethical and delivered with integrity at all times.

Dedicated
We are dedicated to finding the very best solutions for our clients and candidates, always going the extra mile to deliver measureable value.

Experienced
We are guided by our experience and knowledge to provide the best possible service and support to our candidates, clients and colleagues. Our approach is consultative and collaborative.

Specialist
We focus solely on our chosen market, developing expert consultants who know their industry in depth and specialise within it.

Proactive
We find great candidates, developing relationships with them regardless of whether they are actively looking. This means we are able to provide both candidates and clients with unique opportunities.

Ambitious
Driven by results, we have plans to expand across different global regions and markets and have confidence in our ability to grow successfully through our core focus.

Company info
Website
Telephone
01892 612 612
Location
Wellington Gate
7-9 Church Rd
Tunbridge Wells
TN1 1HT
United Kingdom

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