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Business Unit Head (Patient Recruitment)

Employer
Innovative Trials
Location
Letchworth Garden City, Hertfordshire
Salary
Attractive salary plus bens and bonus
Start date
28 Jun 2022
Closing date
28 Jul 2022

View more

Discipline
Clinical Research, Patient Recruitment
Hours
Full Time
Contract Type
Permanent
Experience Level
Management

Job Details

Innovative Trials play a major role in helping pharmaceutical companies get their treatments to patients faster and is a leader in patient recruitment solutions to the pharma industry.

Established in 2010, Innovative Trials is the 2020 winner of the prestigious Queen’s Award for Enterprise and the 2021 Patient Recruitment Provider of the year, we’re a market leader in Patient Recruitment and Retention solutions to the pharma industry including Site Optimisation, Referral Networking, Chart Review, Community Outreach and Digital Campaigns.

As we continue to grow, we are fully focussed on continuing our growth strategy to further support our clients. We are looking for a Business Unit Head to take overall responsibility for the daily running and future growth strategy of the Business Unit in line with Company expectations to meet and exceed client expectations on the delivery of our services.

Key responsibilities

To actively lead the team in delivery of studies from start-up to close out providing oversight and strategic support to develop patient recruitment / retention strategies and solutions on their studies.

To lead on client relationships and act as their main point of contact for service delivery and escalations as required.

To review the Business Unit key performance indicators (KPIs) including people management functions and delivery and adherence to budgets. Provide support and advice on scope and budget change orders as required.

Ensure accurate forecasting and accurate, timely invoicing and review resourcing requirements alongside current staffing and request resources as necessary.

Overall line management responsibilities of the Business Unit team and responsible for the regular appraisal and review of training requirements and compliance.

To be a strong line manager to the team, providing timely, accurate and effective feedback and communications to ensure smooth running of the unit.

Detailed Responsibilities (but not limited to)

To effectively manage Patient Recruitment & Retention programmes for defined projects, including:

  • Acting as main client liaison

  • High quality execution of site optimisation service delivery, as contracted

  • Utilising patient recruitment strategy and project management to support enrollment planning and patient recruitment for clinical research sites globally

  • Lead project teams to drive results

  • Management of projects including finances

  • Internal team management including Line management of Senior Patient Recruitment Manager (sPRM) Patient Recruitment Manager (PRM) and below

  • Effectively manage unit resource requirements; review future study requirements and resource needs.

 

Key Skills/Attributes/Education

  • Degree or higher in a biological science (preferred)

  • Extensive experience in clinical trials of increasing responsibility and relevant knowledge of GCP/ICH

  • Demonstrated experience managing small teams (office based and/or remote)

  • Demonstrable extensive experience in people management including change management processes.

  • Expertise in developing and overseeing patient recruitment and retention strategies

  • Health care business acumen with a comprehensive understanding of how sites support clinical trial enrollment

  • Excellent organisation and communication skills, both written and oral alongside strong presentation skills

  • Ability to multitask, managing a variety of projects simultaneously, and experience working with numerous stakeholders on multi regional projects

  • Proficient in using Microsoft Office programs; Excel, Word and PowerPoint

  • Experience of working with Google Suite preferable

 

Company

Innovative Trials specialises in delivering effective global patient recruitment strategies for your clinical trials by adopting a patient and site-centric approach.
We work with some of the biggest global pharmaceutical companies, clinical research organisations (CROs) and biotech companies to deliver effective patient recruitment and retention strategies for clinical trials.

We pride ourselves on forging close, collaborative and long-lasting relationships with our clients. Together, we become one team to ensure patient recruitment and retention success for your studies.
Innovative Trials was founded in 2010 by Kate Shaw and Dave Watkins after identifying a growing need for clinical trial patient recruitment support.

Headquartered in the UK, Kate and Dave have grown Innovative Trials into a leading global expert in patient recruitment and retention with clinical trial recruitment specialists living and working in more than 70 countries.

Company info
Website
Telephone
01707682288
Location
Innovative House
Avenue One
Letchworth Garden City
Hertfordshire
SG6 2WW
GB

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