Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

As a Director within the Strategic Site Solutions team, you will be responsible for developing and delivering site-based network strategies to deliver growth, differentiation and superior performance across the IQVIA human data science business.  The role is focused on developing, driving the Israel Prime Site relationship to maximise clinical & real world trial delivery, innovating new solutions, driving efficiency improvements and facilitating connections for the development of new opportunities. 

RESPONSIBILITIES

• Developing and owning the relationship with the Prime Site stakeholders to foster customer loyalty; stimulate growth; drive innovative solutions and facilitate collaboration across the IQVIA business.
• Developing deep understanding of Site, key stakeholders & environment.
• Developing and driving the IQVIA Prime Site strategy, to maximise site productivity, concentrating on accelerating patient recruitment, across the IQVIA portfolio, whilst maintaining high quality standards.
• Developing and implementing the IQVIA Prime Site strategic plan promoting growth and differentiation.  Work with the site to drive & monitor delivery of strategic imperatives.
• Maximising opportunities for the site to participate in studies (interventional/non-interventional) or evidence networks that match site capabilities, by collaborating with therapeutic area/project strategy teams.
• Identifying and exploring opportunities within the prime site that can be developed to create new/innovative business opportunities for IQVIA.   Facilitate connections to the right IQVIA personnel to develop solutions & opportunities.
• Collaborating with all IQVIA team members, working with the prime site, to overcome any site related barriers and challenges that affect the ability of the site to produce quality project deliverables in an effective, efficient and timely manner.
• Proactively working to develop prime site capabilities to fit IQVIA trial portfolio, actively liaising with internal and external stakeholders.
• Maintaining and sharing performance metrics as well as pipeline information with the prime site on a routine basis.
• Being the point of contact for Governance teams, senior stakeholders and site staff.
• Enhance the experience of patients, site staff and customers working with IQVIA through Prime Sites.
• Ensuring IQVIA processes integrate with those of the site. Drive adoption of IQVIA systems by sites, or create and execute guidance and solutions for internal teams when this is not possible.
• Proactively promoting Prime Sites internally and externally, maintaining its visibility and image and liaise with KOLs and site therapeutic teams to win work and support Prime Site expansion.
• Supporting all IQVIA staff working within the Prime Site, share best practices and lessons learned regarding site relationship management.
• Participating and organise Joint Executive Steering Committee (JESC) and Joint Operational Steering Committee (JOSC) meetings
• Line management of Prime Site Patient Recruitment Specialist and other staff as added to the Prime team.
• Mentoring and support less experienced team members

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• In depth knowledge of Clinical Development processes across all functional areas.
• Ability to lead, collaborate and build effective relationships with all stakeholders at differing level of the organisation
• Experience presenting to varying levels of leadership, with excellent fluency in PowerPoint to support presentation needs
• Proficient ability to analyze metrics and information; ensuring activities and strategies are data driven
• Strong leadership, organizational and problem-solving skills
• Ability to deliver results to the appropriate quality and timeline metrics, with good judgement and ability to manage competing priorities
• Ability to convey messaging, including value proposition to influence sites
• Situational management and communication 
• Ability to self-direct, persevere, manage efficient meetings, communicate at the right time / right amount
• You have a polite, friendly, and diplomatic manner
• You have an agile mindset
• Knowledge of account/change management concepts-principles
• Advanced knowledge and ability to apply ICH GCP/GDPR applicable guidelines, solid understanding of new methodologies in research e.g. remote monitoring, telemedicine

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Bachelor's Degree Health care or other scientific discipline or educational equivalent
• 7+ years relevant industry experience with 5+ years of experience in a leadership capacity
• Minimum of 3 years’ experience working directly at or with provider sites in a research-focused role
• Experience with account management or customer success initiatives
• Experience managing change

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com