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Adverse Event Intake Specialist with German

Employer
Thornshaw Recruitment
Location
Bratislava
Salary
Negotiable
Start date
14 Jan 2022
Closing date
27 Jan 2022

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Discipline
Clinical Research, Clinical Administrator, Pharmacovigilance
Hours
Full Time
Contract Type
Permanent
Experience Level
Graduate

Job Details

On behalf of our client, a global clinical research organization, we are currently recruiting for Adverse Event Intake Specialists. The candidate must speak fluent English and one of the following languages – German, French, Italian or Spanish. The roles can be based in any of the following locations - Portugal (Lisbon), Spain (Madrid), Poland (Warsaw), Ireland (Dublin), Croatia (Zagreb), Slovakia (Bratislava), Bulgaria (Sofia).

Use your scientific and foreign language expertise to join the world’s leading comprehensive pharmaceutical safety services organization at on a fast-growing team performing medical information call center services. Apply your knowledge and expertise, including complex decision making, to review, assess and process safety and product quality information. Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities to ultimately provide oversight on projects and teams. Within this uniquely formed team we have two distinct roles, Medical Information and Pharmacovigilance AE Intake Specialists.

RESPONSIBILITIES

  • Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.
  • Receive, triage, review and process Lifecycle safety operational data. Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations.
  • Receive and document incoming telephone calls, faxes or emails from investigative sites or other sources reporting safety data.
  • Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff, assist Operations with appropriate allocation of resource.
  • Establish and maintain effective team project service operations communications i.e. provide regular feedback to operations team manager and Customer Delivery manager (CDM) on project metrics, out of scope work challenges/issues and successes.
  • Liaise with Project Manager by proactively identifying issues and proposing solutions, providing them with technical support, reports, metrics, identifying SOW changes and potential change orders, delegating client requests.
  • Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

  • Life sciences and/or health knowledge with analytical skills.
  • Excellent written and verbal skills in English and German
  • Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.
  • Excellent attention to detail and accuracy maintaining consistently high-quality standards.
  • Excellent organizational skills and time management skills.
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients.
  • Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

  • Bachelor’s Degree in a Life Science is required. Experience in Lifecycle safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management etc) is an asset.

For full details contact Linda at +353 1 2784701 or email your CV to ldunne@thornshaw.com. Thornshaw Scientific is a division of the CPL Group www.thornshaw.com

Company

thornshaw-title

Thornshaw Scientific Recruitment was first established in 1999 and since then has become a leader in Scientific recruitment.  In 2005 we partnered with Cpl Resources, one of Europe’s most successful recruitment companies.

Our wealth of experience in specialised recruitment allows us to offer the right solution to each employer, whatever their recruitment requirements.

Over the years we have developed strong relationships with our clients in the market and we pride ourselves on our repeat business from clients.

Our Industries

We are a global provider and have been providing a reputable recruitment service to the Biotech, Pharmaceutical, Clinical Research, Medical Device, Engineering and Healthcare industries for over 20 years. 

Our Specialities

Clinical Research, Regulatory Affairs, Quality Assurance, Medical Affairs, Pharmacovigilance, Biostatistics, QC, Validation.

Our Mission

thornshaw-ourmission

For further details on our services contact Tina at +353 1 2784701 or email tdunne@thornshaw.com

 

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