This role will become an essential part of our EMEA sales team, which is responsible for driving our business forward. This division works with all of our products and services, so the role will include a bespoke training on the terminology and specifics of the CRO industry.

Role purpose:
Maximises sales growth for complex, full service offerings, consistent with Company strategy and objectives, by using information technology and sales tools to effectively engage with a wide variety of target audiences. Achieves sales targets by collaborating with an assortment of field sales representatives. Identifies and qualifies leads and support/lead in Business Development and Sales activities, thereby contributing to new business wins.

Responsibilities:
Achieves and/or exceeds monthly sales targets by collaborating with an assortment of field sales representatives within IQVIA.

Enhances the sales process by analysing a wide range new customer pipelines and prospecting new customers.
Mentors and collaboratively works with assigned Business Development Manager or multiple field sales representatives to develop an overall customer account plan to maximize opportunities and generate sales activity.
Identifies and capitalizes on new sales opportunities by pulling information from various resources to interpret prospective customers’ company financials and needs to make informed decisions and recommendations to management for sales targeting, and proactively coordinate the lead cultivation process through the sales cycle.
Grows and maintains multiple existing customer and partner relationships as well as identifies new customers through proactive call planning and execution.
Engages with customers and target audience using available electronic media such as using and hosting internet based “on-line” meetings.
Leads and participates in strategy calls and bid defenses as needed.
Participates in joint calls in the field with appropriate field sales representative as needed.
Communicates directly with sales management and sales colleagues to ensure consistency of approach and standardized outputs to clearly communicate sales performance and internal and external customer related information.
Contributes to the development of tailored communication materials (e.g. Proactive proposals, related marketing materials) used to further develop client relationships.
Maximizes sales by effectively utilizing sales and marketing materials, appropriate databases and technologies.
Conducts sales calls using the relevant materials and/or Client Relationship Management (CRM) system.
Maintains records in the required reporting systems (e.g. CRM); report daily calls and produce reports in an accurate and timely manner.
Keeps Manager informed about changes in pipelines, competitor activities and other market changes.
Maintains up to date sales/technical knowledge of any relevant specialty and disease area(s), as required.
Executes against leads, tasks and assignments from all sources targets and record these activities in CRM.
Follows the organisations and customer’s standard operating procedures and strategies.
Ensures delivery of calls in line with customer model and, if appropriate, any related call centre model.
Handles inbound/outbound calls to and from interested healthcare professionals and triage when required.

Qualifications
• Bachelor's Degree and related experience; or equivalent combination of education, training and experience.

• Demonstrable B2B sales experience
• Knowledge of Life Science or Pharma Market and drug development life cycle - preferred
• 2-3 years of sales experience in CRO/pharmaceutical environment
• Possess strong communication skills, both verbal and written.
• Ability to organize and prioritize own work.
• Ability to establish and maintain effective working relationships internally and across multiple field sales organizations
• Possess advanced computer skills (MS Office Suite: MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet).
• Maintain focus and commitment on assigned targets.
• Ability to analyse and interpret data from a variety of sources and systems.
• An attitude which is positive, energetic, flexible and supportive in a challenging environment.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.