Internal Technical Sales Specialist - Lab Equipment

My client, a leading laboratory supplier, is currently looking for a Technical Sales Specialist – Internal Sales to join their team. The company is based in Dublin 24 however there is an option for Remote working.

Specific Duties

• Provide sales support to our field sales and engineering teams and existing customers.
• Responding to customer enquiries received by phone/e-mail/online or any other channel.
• Routing capital sales enquiries to the appropriate field sales person.
• Participate in direct marketing activities (principally direct mail & telesales) to agreed budgets, sales volumes, values, product mix and timescales.
• Recording of all sales and customer engagement within the CRM system.
• Sales pipeline management.
• Engages with new and existing customers, key accounts exploring specific needs; anticipating new opportunities. This may involve accompanying field sales personnel to site meetings if appropriate.

Key Areas of Responsibility & Accountability

• Territory is ALL of Ireland incl. Northern Ireland, UK & the Rest of The World
• Participate in marketing campaign planning, execution and measurement.
• Efficient routing of capital sales enquiries to the appropriate field sales person.
• Maintains an awareness of the competition by monitoring pricing, products, new products, delivery schedules, merchandising techniques or any other appropriate information.
• Continuously developing professional and technical skills/knowledge by attending in-house training, factory training, educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies as appropriate.
• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to eliminate root causes if possible.
• Achieving sales and margin targets as set by the company.
• Meeting KPI’s maintaining appropriate customer related sales information within ProspectSoft
• This role will involve flexible working hours

Minimum Education & Skills Required

• Third Level Business / Science qualification or appropriate experience
• 1 year working in sales or sales support role.

• Client relationship development skills

• Excellent communication skills.
• It is vital that the employee be motivated, enthusiastic with considerable problem-solving skills and an ability to work within the sales team to meet deadlines, targets & goals.

For more information and to apply for this role please call Zoe on +353 1 2784671 or e-mail zhamilton@thornshaw.com

Thornshaw Scientific Recruitment is a leading Irish provider of specialist Scientific Recruitment. Part of the CPL Group. Www.thornshaw.com Tel: +353 1 2784671