Trusted Process Specialist

Come discover what our 25,000+ employees already know: work here matters everywhere. We're a growing and evolving biopharmaceutical industry leader, which means you'll have endless opportunities to work with experts around the world and build the career you've dreamed of.
As a part of the Syneos Health team, you'll help us deliver results for a rewarding reason - we improve patients' lives around the world. Because to us, a patient isn't just a number, they're our family, friends, and neighbors.

Why Syneos Health
• #SyneosHealthLife means we're committed to our Total Self culture - where everyone can authentically be themselves. Our Total Self culture is what unites us globally, and we know every person's unique contributions make a difference.
• We believe our success is a direct result of the people who are driving it - you! We value your dedication to care for our customers and patients, so we want to focus on taking care of you. That's why we offer a comprehensive benefits program encompassing your total health - physical, mental and financial.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

Job responsibilities
• Gains and demonstrates an understanding of facilitation skills and techniques through facilitating assigned Trusted Process® events. Develops an understanding of group norms and dynamics, and adapts to different cultures and organizations. Key aspects include:
o Coordinating the required meeting preparation;
o Identifying and engaging all applicable stakeholders;
o Managing the meeting process;
o Capturing action items; may assist with taking meeting highlights when requested;
o Leading assigned sections of the meeting agenda;
o Encouraging participation from all attendees; helping attendees understand diverse viewpoints and alternative solutions; maneuvering teams through sensitive group conversations;
o Achieving appropriate level of facilitation sign-off per assigned meeting.
• Under the direct supervision of Trusted Process® staff, assists Syneos Health teams through Trusted Process® events by:
o Collaborating with cross-functional teams within Syneos Health;
o Acting as a liaison between the Syneos Health team and Customer in all aspects related to the Trusted Process®, promoting teamwork and communication;
o Building an effective meeting strategy by determining meetings purpose, required inputs, meeting process, required participants and expected outputs/deliverables;
o Reviewing associated meeting documentation (inputs, agenda, outputs) against expected quality standards;
o Providing guidance in the use of Syneos Health's systems, web-based tools and processes.
• Is responsible and accountable for all assigned activities. Utilizes designated system(s) to track and process Trusted Process® information; keeps department management fully apprised of status of assignments and promptly escalates potential issues.
• May participate in departmental and/or business initiatives as a team member.
• May train colleagues and new employees in relation to limited aspects of the Trusted Process®.
• May support internal/external conferences; may lead internal team meetings as directed by line management.What we're looking for
• Bachelor's degree preferably in the life sciences, or equivalent combination of education, training and experience. Prior experience in a contract research organization, pharmaceutical, or biotechnology company is beneficial.
• Flexibility and the ability to handle multiple tasks to meet deadlines while delivering high quality work in a dynamic environment are essential. Needs to be enthusiastic, highly adaptable, quick to assimilate new information, demonstrates initiative as an individual contributor and a key team member.
• Excellent communication, presentation and interpersonal skills. Must be confident participating in and ultimately leading interactions that involve multiple internal and external stakeholders, including Senior and Executive leaders.
• Proficient computer skills in Microsoft Office Suite, web-based systems, voicemail, Email and Internet are necessary; basic computer skills using MS Project are preferred. Willingness to embrace new technologies.
• Must have valid, current driver's license and passport, as well as the ability to secure corporate credit card. Ability to comprehensively manage required travel.

Get to know Syneos Health
We are the only full-service biopharmaceutical solutions company in the world. That means we bring together the best clinical and commercial minds to create a better, smarter, faster way to get medicines into the hands of patients who need it most. Learn more about Syneos Health.

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

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