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Clinical Enrollment Navigator

Employer
Innovative Trials
Location
United States
Salary
Negotiable
Start date
1 Oct 2021
Closing date
31 Oct 2021

View more

Discipline
Clinical Research, Patient Recruitment
Hours
Part Time
Contract Type
Contract
Experience Level
Experienced (non-manager)

Job Details

Job Purpose

Support patients and respond to patient clinical trial queries received via the Patient Navigator Service and triage to other HCP where required.

Key Responsibilities

  • Respond to calls received from patients who are enrolled in Patient Navigator supported clinical trials
  • Respond to queries within agreed remit and timeframe and provide information and support to a wide range of support needs (general trial understanding, appointment queries, protocol specific questions and general emotional well-being support)
  • Recognise the queries that require input from the clinical site supporting the patient and provide accurate and rapid follow-up with the site 
  • Provide summary reports of navigator activities to the project management team and study site
  • Provide regular review of reference information and recommendations for updates

Key Attributes/Skills/Education

  • Nursing License (active preferred) and GCP certification
  • 2 plus years of clinical research experience
  • Excellent interpersonal skills and ability to support patients with a wide range of needs
  • Excellent written and verbal English and Spanish
  • Proficient in excel, word, power point, skype
  • Attention to detail and ability to follow precision instructions and criteria 
  • Adhere to HIPAA (applicable to United States) and GCP regulations
  • Excellent home internet connection

Company

Innovative Trials specialises in delivering effective global patient recruitment strategies for your clinical trials by adopting a patient and site-centric approach.
We work with some of the biggest global pharmaceutical companies, clinical research organisations (CROs) and biotech companies to deliver effective patient recruitment and retention strategies for clinical trials.

We pride ourselves on forging close, collaborative and long-lasting relationships with our clients. Together, we become one team to ensure patient recruitment and retention success for your studies.
Innovative Trials was founded in 2010 by Kate Shaw and Dave Watkins after identifying a growing need for clinical trial patient recruitment support.

Headquartered in the UK, Kate and Dave have grown Innovative Trials into a leading global expert in patient recruitment and retention with clinical trial recruitment specialists living and working in more than 70 countries.

Company info
Website
Telephone
01707682288
Location
Innovative House
Avenue One
Letchworth Garden City
Hertfordshire
SG6 2WW
GB

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