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Customer Service Specialist

Employer
Planet Pharma Staffing Limited
Location
Italy (IT)
Salary
Competitive Salary in line with skills and experience
Start date
26 Sep 2021
Closing date
26 Oct 2021

Job Details

Role – Customer Service Specialist                           

Location – Italy

Rate – Competitive in line with skills and experience

Type – Permanent

Planet Pharma is currently working with a global pharma / medical device organisation who currently seek a talented Customer Service Specialist to join on either a contract or permanent basis. In this role you will be responsible for providing a first-class customer service experience to meet our clients mission and goals.

Responsibilities

  • Provide day to day operation support in close cooperation with EMEA team
  • Manage Contract filing and update
  • Overview order processing, execution and delivery.
  • Support quotation finalization, filing and updates
  • Support tender process, collect information and documents, ensure finalization.
  • Be the first point of contact for customers, provide assistance, ascertain reason for calling and ensure to answer

Requirements

  • At least 5 years in similar position in Pharmaceutical and Medical Device Company
  • Commercial judgement and acumen
  • Knowledge of Italian tender procurement process
  • Knowledge of order processing.
  • Effective communication skills (oral and written) in both Italian and English
  • Customer management skills
  • Strong time management and organization skills

To Apply

If you would like to discuss this vacancy further or to discuss your career options in confidence, please telephone on +44 (0)20 3928 6631 or email on mowusu-ansah@planet-pharma.co.uk 

 

We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Planet Pharma is an Employment Agency providing Global Staffing services.

Company

Planet Pharma was founded by a dedicated team of professionals with extensive experience supporting the pharmaceutical, biotechnology, and device industries.

Our goal is to create an organization that strengthens the employer-employee dynamic by connecting clients with talent. This results in making staffing more personal and creating enduring, valuable relationships. We value communication with our clients and make it our priority to have the hiring process be as fast and successful as possible.

We leverage cutting-edge technology and flexible service delivery models that provide efficient, personalized solutions for your business.

Our global headquarters is in Northbrook, IL and branch offices are based across the United States and Europe.

Company info
Website
Telephone
+44 203 868 1000
Location
10 Greycoat Place
London
England
SW1P 1SB
United Kingdom

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