Job Description

Parexel is in the business of improving the world's health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our therapeutic, technical, and functional ability is underpinned by a deep conviction in what we do.We believe in our values; Patients First, Quality, Respect, Empowerment & Accountability.

We are currently looking for a Manager, Clinical Operations - Observational Research to be based office or homebased in Italy, Spain, Belgium or UK.

The Manager is responsible for the training, development and management of Observational Research Specialists and Sr. Observational Research Specialists. The Manager supports new business through involvement in proposal development and bid defences. They will support customer initiatives related to observational/non-interventional research. Additionally, the Manager will be responsible for the development of processes and procedures and continuous improvement in processes and procedures that result in quality deliverables. The Manager works independently, under supervision of the Director or Senior Director.

Key Accountabilities

Undertake the full range of duties relevant to the leadership, management and development of the team to ensure their performance meets both the business and their own personal goals/objectives

Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner

Implement and refine procedures, processes and guidelines related to execution of observational studies; develop and/or provide input into training material related to observational studies and procedures

Provide operational input into specific proposals related to observational studies

Conduct formal staff review processes e.g. performance and salary reviews to corporate standards and timescales

Manage and oversee team activities including appropriate resourcing of staff, staff assignments

Provide consultation and develop action plans in conjunction with Management/Project Leadership/Leads to keep projects on time and within budget

Support efforts for generating business leads (client networking, public speaking, etc.).

Departmental or Project tasks as assigned

Qualifications

Work Experience

Strong previous experience working on Observational projects(as ORS/CRA)

Experience in managing ORSs/CRAs

Management experience in clinical monitoring (on-site and remote) required, data management and/ or epidemiology research.

Solid understanding of observational/non-interventional research methodology and terminology is preferred.

Skills

In-depth knowledge and experience in managing staff involved in study site management

Excellent interpersonal, verbal, presentation and written communication skills

Sound problem solving and analytical skills

Strong customer service skills

A flexible attitude with respect to work assignments and new learning

Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail across multiple-projects

Ability to manage and motivate direct reports and lead a virtual global team

Comprehensive knowledge of relevant software: Windows, Word, Excel, Outlook

Excellent negotiation skills

Willing and able to travel as required - local or international

Education

Educated to degree level (biological science, pharmacy or other health-related discipline preferred)

Language Skills

Competent in written and oral English and relevant local languages

Why Work at Parexel

There are pivotal moments in every career: Sharing new treatments. Improving processes. Delivering life-saving advances. The people who succeed are the ones who make the journey go further and faster every time. What if you had a partner to support you as you reach the next level in your professional path? A partner who believes a collaborative environment is key to achieving your goals? A partner who is dedicated to your health and wellness so you can help make a difference in the lives of millions worldwide?

That's Parexel. We're a diverse team of professionals focused on one goal: getting treatments into the hands of those who need them most. Working together, the results we bring to our clients and the opportunities we bring to our team get better with every step.

How can we help you on your journey? Find your path, and learn more on LinkedIn, YouTube, Facebook, Twitter, and Glassdoor.