Do you have a degree in a science related discipline or experience working within the Life Science or pharmaceutical industry?

Are you a natural communicator with the ability to work as part of a global team?

Are you looking for a role in Program Managment in the drug development process for new drugs?

If you answered YES then come and join our Program Management team at Labcorp Drug Development in Harrogate!

The Associate manager at Labcorp Drug Development supports a number of Program Managers in providing clients with a Program Management service assisting in the design, conduct and coordination of multidisciplinary, integrated programs, involving non-clinical and clinical studies or Crop Protection and Chemical studies and/or the management of client portfolios, at all Labcorp Drug Development locations, including other Labcorp Drug Development Business Units and third party vendors.

As an Associate Program Manager you can expect to have significant interactions with clients by email, phone and face to face and should build a relationship based on mutual understanding and respect. The Associate Program Manager advocates that the client has the best possible experience of Labcorp Drug Development and our Services through all phases of the customer journey. For drug development programs the Assistant Program manager will routinely be assigned to scoped work with either an Alliance Manager or Drug Development Leader.

Duties -

• Ensure appropriate commercial documents are in place prior to studies, including CDA's, contracts, and any quality/technical documents with the client and any third party vendors.
• Liaise with the relevant commercial organization team members to ensure post-award handoff, including sharing all documents, timelines and program scope
• Review and evaluate awarded scope, identify any operational challenges, and suggest solutions with support and guidance from a Program/Senior Program Manager or Drug Development Leader
• Prepare and host kick off meeting with internal study teams and client representatives working closely with the Drug Development Leader or Alliance Manager
• Set up and attend program debrief after all studies within the Drug Development program are completed with the Drug Development Leader or Alliance Manager
• Assist in the management and tracking of individual project resources needed throughout the drug development program. Contribute to contingency planning for key resources and activities.
• Manage third party vendors as necessary, including overseeing milestones and billing/invoicing
• Understand the key SME's within Covance to provide expert knowledge of Covance service lines and capabilities, including sites where work is performed
• Prepare and maintain the appropriate tools, such as Gantt, study trackers, financial trackers, communication plan, risk log, action trackers, etc. for each program, ensure that they are maintained and the Program teams, including the client, are provided with regular updates
• Provide a Program Management service for drug development programs to the client including coordination of internal and external teams across multiple Covance Business Unit globally with support from a Drug Development Leader
• Maintain all internal required documents, including the portfolio tracking spreadsheet, and any other metric tools.
• Set up regular client conference calls and program team meetings, ensure actions are prepared and circulated.
• Assist the Drug Development Leader or Alliance Manager in the leadership of the core program team, including Study Directors, Principal Investigators, Project Managers from individual business units, and third party vendors
• Act as a single point of contact for the client, ensuring global continuity and partnership across all Covance business units
• Liaise across all operational units and locations to obtain individual study schedules to achieve overall program development milestones agreed with the Sponsor
• Work with the individual study teams to ensure critical data are issued as required
• Perform duties of a Program Coordinator, as warranted
• Ensure training records are up to date and accurately reflect capabilities
• Able to act as program manager for several concurrent programs and/or client portfolios with support from a Drug Development Leader
• Set high scientific and quality standards for work carried out by Covance and any third party vendor and ensure all requirements for client and regulatory agencies are met
• Participate in governance meetings for assigned strategic alliance accounts
• Collect KPI data as required based on client need and report data to Drug Development Leader or Alliance Manager
• Participate in process improvement across business units and sites and help implement internal process improvement specifically relevant to program managed clients
• Effectively solve problems as they arise on programs
• Have strong relationships and proactively promotes teamwork
• Maintain positive and collaborative relationships with internal and client program team
• Foster a high performance culture characterized by high accountability, high stretch, high support and low command
• Promotes and recognizes right first time (quality first) and effectively communicates this approach to the quality and productivity of our global business.
• Represent the department at internal meetings as appropriate
• Work with scientific experts within Covance to manage and resolve scientific issues that arise
• Participate in the internal Covance CAIR/CAPA process

What Covance can offer you:

• Competitive salaries and a comprehensive benefits package
• Unrivalled opportunities to develop a successful career in the scientific industry
• Varied and fast-paced role
• Opportunity to become part of a pivotal support function that ensures the smooth running of our global organisation

Education/Qualifications:

• Relevant experience within a science related environment; CRO experience preferred
• Degree educated (Life Sciences or Similar)

Experience:

• Relevant experience within a science related environment; CRO experience preferred
• Experience in project management
• Excellent customer service skills with a strong focus on client needs
• Excellent communication skills (oral & written)
• Sound scientific knowledge in a relevant field
• Working knowledge of drug development
• Sound working knowledge of Covance practices preferred
• Ability to work with minimal Supervision
• Good planning and organization skills
• Good computer skills with good working knowledge of a range of computer packages
• Ability to understand and work with financial information
• Ability to work within a program team
• Ability to work efficiently and effectively in a matrix environment