ICON Clinical Research

Project Manager, MRT

07 Sep 2021
21 Sep 2021
Clinical Research
Full Time
Contract Type
Experience Level
Experienced (non-manager)
Mapi Research Trust (MRT) is a non-profit organization dedicated to improving patients' quality of life by facilitating access to Patient-Centered Outcome (PCO) information. We promote scientific approaches in the PCO field and encourages exchanges between academics, pharmaceutical companies, and international organizations around the world in the service of incorporating the patient's voice into every step of the development process of new treatments.

As more and more clients are digitalizing the COAs, we are developing our team's experience with electronic COA processes.

Within the Trust, the eCOA Project Manager is responsible for handling project's clients about eCOAs (Clinical Outcomes Assessment). Most of the work is about giving support and coordination on electronic implementation, about how to use COAs in a clinical trial or any other study including conditions of use, licensing process, availability of translations and delivering licenses for the use of COAs.

The Project Manager supports all project's steps and coordinate different stakeholders through the independent management of assigned projects and tasks. The Project Manager acts as the Subject Matter Expert and consults on each project to ensure best practices are implemented for each technology implemented in a study, on time delivery, and remediation of issues for multiple projects simultaneously.

The Project Manager works closely with other members of the project team, client, clinical/scientific teams, copyrights holders and internal and external clients and vendors for successful project execution. The Project Manager has a firm grasp on the process and deliverables of their functional team and actively contributes to process improvements.

Key Responsibilities:
  • Subject Matter Expertise in the areas of eCOA and other technologies
  • Strong working knowledge of Microsoft Office tools
  • Solid technical background, with understanding or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS etc.)
  • Experience with SQL (querying databases) / SaaS delivery / with agile development processes (scrum)
  • Provide technical direction for the development, design, and systems integration for customer engagements
  • Excellent expertise of Project Management principles (certification is a plus PMP / PRINCE II, CAPM, PgMP, etc.) to define and monitor project scope, budget, timelines, resources, quality (all effective internal and client policies and standards) and deliverables for the full project life cycle
  • Manage day to day planning, execution, financial and timeline management of multifunctional projects with varying complexity while adhering to SOPs and performance metric standards
  • Identifying and resolving issues that may negatively affect operationalization of eCOA tools and the project. Escalating issues to leadership as needed.
  • Adaptation to change and competing priorities
  • Regular internal reporting (dashboards, meetings, risk management, action plan, presentations, ...)
  • Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships; Communicate effectively to qualify their needs and propose solutions, inform them of the project status
  • Ensuring clients' satisfaction by analyzing their needs, working with them to understand study specific eCOA designs and requirements, offering appropriate solutions and quotes. Advising sponsors on best solutions to adopt, providing technical expertise.
  • Coordinating with internal teams involved in the project and with external parties (such as authors, copyright holders and eCOA vendors) to ensure eCOA study requirements and specifications are clearly understood and documented
  • Responsible for managing the development, review and approval of project related study documentation during throughout the full life cycle of the project implementation
  • Development of guidelines of eCOA's operationalization including creation of Original Electronic Versions (OeV) and coordinating reviews with copyright holders
  • Participate or lead internal and external workshops to discuss screenshots review, expert review, BYOD, eLibraries, certification processes etc,
  • Explain and promote the company products and services in an effort to maintain and expand the current and prospective client base
  • Following procedural documents and participating in reviewing and updating documents to make sure they are reflective of industry standards and easily followed.

Education, skills and experience required
  • Bachelor's degree in related field or equivalent experience
  • Minimum of 3 years' experience in IRT/eCOA or related field
  • You will have significant experience in eCOA, research technology, Outcomes Research, or eClinical/Clinical field or related services/industry.
  • Comfortable managing a variety of tasks at one time
  • Strong leadership, influencing, and motivational skills
  • Excellent communication skills
  • Fluency in English both verbal and written
  • Analytic, problem-solving skills
  • Focus on continuous improvement

Benefits of working at the Mapi Research Trust (MRT) :

If you are looking to join a company that will offer you a strong support network with an inspiring and motivating working environment, then this is the job for you.

Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals - both ours and yours.
We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans - and related benefits such as life assurance - so you can save and plan with confidence for the years ahead.
But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

MRT is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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